Caliber - Nashville - West
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
The staff has been very helpful and friendly. I was a bit concerned when after being informed that my car was ready, I learned that there was a modification to the estimate and I was not allowed to pick up my car until that was resolved. I did not like my car being held hostage and the last-minute change to the estimate was confusing, frustrating, and maybe even a little suspicious to me.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Maryheon was fantastic everything was easy peasy thanks to her and the team
Likely to Recommend - 5.0/5.0 -
The whole Process has been lovely
Repair Quality - 5.0/5.0 -
Maryheon was great !
Customer Service - 5.0/5.0 -
Maryheon was great !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved how I was updated often on the process and it turned out great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No problem referring
Repair Quality - 5.0/5.0 -
Took a little bit longer than I hoped but at the end it was worth it
Customer Service - 5.0/5.0 -
Very polite
Returned Clean
My Experience - 5.0/5.0 -
Everything went smooth. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top to bottom awesome experience. Super fast and was kept up to date. Stephanie is fantastic.
My Experience - 5.0/5.0 -
Repairs were completed and Ms. Nakeita was very professional and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and very easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0 -
From the very start I was told this was a high volume collision company so not to expect quick turn around. I would have made a change to another company but the decision and process had already started.
Repair Quality - 2.5/5.0 -
My car was totaled NOT repaired, so I cannot rate "repair quality".
Customer Service - 2.5/5.0 -
Communication with the service adviser, Tayza Guider, was good. Communication to coordinate towing my car was horrible. From the start I was told this was a high volume collision center to prepare me for a not-so-quick turn around. Since the process had already started I decided to continue with Caliber but, in hindsight, I should have chosen a low volume collision company.