Caliber - Neenah

4.8 (978reviews)
97%
800 W Winneconne Ave,  Neenah,  WI  54956

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (978)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the outstanding work repairing my vehicle! Your staff was very friendly and professional! I loved the text updates along the way. I was very impressed when your staff brought my vehicle to the school where I worked. It was cleaned inside and out and gas was added. I will definitely recommend Caliber Collision to others! Thanks again!!

Likely to Recommend

Repair Quality

Customer Service

They thought my vehicle repair would be done in 3 days, but when they removed the front fender, there were other repairs that needed to be done, so it took longer than expected. They did a great job. They were professional and friendly!

My Experience

The repair on my car was exceptionally done. I am so pleased. When I picked it up from Caliper the entire car was so clean and shiny...it made me smile! Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good, excellent!

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

My Experience

The repair was fast and easy to set up. They were able to get me in much faster than any other body shop in the area. The repair looks great and was done in the initially estimated time, which is so appreciated! Thank you for the great service.

Likely to Recommend

Bodywork was great but because of the issues I stated and the time to repair, I will not be recommending this bodyshop.

Repair Quality

Did a great job w/ bodywork and paint. But I sometimes hear rattling under the hood and they never addressed the alignment. Really don't want to return it cause it took two weeks to repair the first time.

Customer Service

The woman at the west side shop was awesome!

My Experience

I appreciate how quick I was able to get my car in to get repaired and how polite the people I talked to they made it easier to deal with the situation of needing my car fixed

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This team was definitely the easiest to work with, most approachable, and most helpful.

Likely to Recommend

Repair Quality

I would recommend Caliber Collision in Neenah to anyone and everyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The staff was very nice and did a great job on the repair. The only issue was that I had stated clearly that I was going to be on vacation while the repair was done, and it was not noted in the documentation. No biggy, just the one thing that kept it from being a 10.

Returned Clean

Likely to Recommend

The work was done great but like I said the customer service was poor

Repair Quality

Fixing the car was great but the customer service was poor at the front desk employee who started I hope you didn’t get the check from the insurance company and I told her that the insurance company told me told bring in to get fix and I had nothing to do with the payment and afterwards she gave me my paperwork and looked it over it had a 0 balance for a payment cause the insurance company took care of the expenses

Customer Service

Fixing the car was great but the customer service was poor at the front desk employee who started I hope you didn’t get the check from the insurance company and I told her that the insurance company told me told bring in to get fix and I had nothing to do with the payment and afterwards she gave me my paperwork and looked it over it had a 0 balance for a payment cause the insurance company took care of the expenses

Likely to Recommend

Repair Quality

Love that they vacuumed the car!

Customer Service

Everyone tried their best.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good communication

Customer Service

My Experience

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Absolutely beautiful work

Customer Service

Kept me posted all along

Returned Clean

My Experience

Kept informed on progress, quality work

Likely to Recommend

Repair Quality

Quality looks good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean