Caliber - Neenah

4.8 (978reviews)
97%
800 W Winneconne Ave,  Neenah,  WI  54956

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (978)

My Experience

The communication that was sent to me was excellent I was made aware of every step that was taken

Likely to Recommend

Repair Quality

Customer Service

The communication was great I knew what was going on every step of the repair

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I've already recommended Caliber to others.

Repair Quality

Excellent repair work!

Customer Service

Wonderful customer service at the Neenah location. I would highly recommend Caliber.

Likely to Recommend

Caliber is the only repair shop my entire family trusts

Repair Quality

For the most part everything was fixed to the way it was before the accident. The only issues are the alignment was not done, and my steering feels very loose, even though it was made clear in pictures and a video that the alignment was messed up in the accident as well as the steering. Thankfully I was able to call and get it back in the following week 1/9 with no issues.

Customer Service

Top notch customer service!

Likely to Recommend

Repair Quality

Did a great job. Will definitely recommend.

Customer Service

Very friendly.

Returned Clean

Likely to Recommend

Great people and appreciate the care taken with my car

Repair Quality

I really appreciate the professional and thoughtful care you gave me for what had been an overwhelming experience. It was such a relief when you took over the whole process from getting me in quickly for the estimate, taking care of the photos required and dealing with Geico. You were just wonderful to give me updates on the repair process and my car looks great.

Customer Service

I addressed this in the previous comments

Likely to Recommend

Repair Quality

Fixed perfectly! Even cleaned the interior and exterior for me, looks new again!

Customer Service

Returned Clean

My Experience

All aspects were top end but my contact person (Marty?) no sure of the name which is my fault was superb She made your entire operation shine, personally and professionally … thank her for me.

Likely to Recommend

Repair Quality

Outstanding work from my contact , Marty I believe was her name professional courtious, fully informed Work to keep her and raise her pay Took car for a longer drive every thing seems working Took a month, I assume that’s average can’t rush quality work

Customer Service

Outstanding Marty

Returned Clean

My Experience

I appreciated that the work got done so quickly, I was kept up to date, and pretty sure you wiped up the car too because it looked cleaner than I left it. Thank you!

My Experience

The repair looked great and I appreciated how clean my truck was when I picked it up

Likely to Recommend

Repair Quality

Customer Service

My Experience

A totally professional restoration of my vehicle. Great service from all in the company.

Likely to Recommend

Already have recommended

Repair Quality

Prompt and professional service. Very easy to work with.

Customer Service

Showed concern that I was satisfied..

Returned Clean

Likely to Recommend

Repair Quality

The whole team is very experienced and detail oriented, 10/10

Customer Service

Returned Clean

My Experience

Finish before scheduled time. Great work by caliber collision. I would definitely suggest a person to take their cars here in case anything(collision) happens.

Likely to Recommend

Repair Quality

Got my car before schedule time, Great service

Customer Service

Likely to Recommend

Repair Quality

Took care of what needed to get done.

Customer Service

Returned Clean

My Experience

Excellent coordination between Caliper, American Family, and Enterprise. Staff knowledgeable & pleasant to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looks great with the body work . My only complaint is there is a little bit of over spray on the passenger window. Otherwise phenomenal job👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Landon is amazing, he always answered all of my questions. I never had a doubt that I would be taken care of. The receptionist is great, my vehicle looks awesome 👌!

Likely to Recommend

Excellent job with everything.

Repair Quality

Landon is am

Customer Service

Landon is amazing he, answered all of my questions, and the receptionist

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service