Caliber - New Berlin
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys always do an awesome job. I've had to visit you a few times over the years and already been impressed with your work
My Experience - 5.0/5.0 -
Caleb and the whole group did an excellent job fixing my 2019 Dodge Caravan, again! This time a Kwik Trip Soft Touch car wash twisted my antenna and dented my passenger side front panel. It looks New!
My Experience - 5.0/5.0 -
After an accident, my insurance arranged for my vehicle to be fixed by Caliber Collision and I’m so glad they did. They kept me updated thru the entire experience and scheduled the rental car drop off and pick up. Thank you for making a not so great time into a great customer experience. I appreciate all the texts and communication especially from Alyssa.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great from the work, communication and easy
Customer Service - 5.0/5.0 -
Alyssa was excellent
My Experience - 5.0/5.0 -
The entire process from estimation through pickup was very easy and communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am not sure if the paint job was done accurately. There’s a bumpy texture to the car and it’s clearly obvious where repairs were made. After doing research I learned that you shouldn’t be able to tell at all where repairs were made after getting a car fixed from an accident. I reached out to my insurance for further assistance to help me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service completed on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service good but my sensors need to be reset my collision sensor and sensors for cruise control do not function.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank your for continued text updates during the process. Staff was very friendly and helpful. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The personnel at caliber were very helpful courteous, and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already sent a comment giving you high praise. Stop sending these request.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would definitely recommend Caliber but would be concerned about the length of time it takes to complete repairs
Repair Quality - 4.0/5.0 -
Caliber did a great job of keeping me informed and the staff was very friendly. My only criticism was my vehicle was projected to be done in 3 weeks and it took 6 weeks.
Customer Service - 5.0/5.0 -
Extremely friendly, professional, and had great communication
My Experience - 5.0/5.0 -
Very good customer service. Highly recommend them .
Likely to Recommend - 5.0/5.0 -
They were very thorough in every aspect
Repair Quality - 5.0/5.0 -
They were very good,even helped with the insurance
Customer Service - 5.0/5.0 -
They were very good,even helped with insurance and getting me a rental car
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall it was a good experience. The employees were very nice and informative. Just a better time estimate would have been ideal, along with not having to bring it back to have the grille refitted.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caleb always kept me informed of delays and progress. Definitely would recommend Caliber again!!!
Likely to Recommend - 5.0/5.0 -
If I can mention a name, Caleb was very very helpful and kept I and my daughter informed every step of the way. I will be going back there for more repairs.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caleb and his team did an excellent job repairing the damage to my Toyota 4Runner. I would recommend Caliber Collision to anyone needing body work.