Caliber - New Berlin

4.8 (1,921reviews)
97%
14750 W. National Avenue,  New Berlin,  WI  53151

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,921)

My Experience

Friendly staff please keep it up!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs completed ahead of schedule. All employees were very clear in communication.

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Repair Quality

Appreciated the regular updates on repair progress.

Customer Service

Communication was always very clear.

Returned Clean

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Repair Quality

The quality of the workmanship was top notch, without a doubt. The only timing of service question is Caliber Collision has my truck for three week and during this time logged 21 hours of work time. Not a huge concern, I had a covered rental, simply an observation.

Customer Service

Returned Clean

My Experience

Fantastic service. Was kept aware of progress daily. Caleb the service was professional explained every question and seemed very concerned I understood the answers. The vehicle was delivered in the time I was told it would be. The repair work was A+. Paint was an exact match. I would not consider going any where else for damage. Thanks to Caleb I will only use Caliber for body damage.

Likely to Recommend

Absolutely would

Repair Quality

Excellent customer service! You cannot tell where the car was damaged! Great experience would recommend them to anyone! Caleb the advisor was extremely helpful and professional. It was a real pleasure dealing with him and Caliper

Customer Service

Great

Returned Clean

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My Experience

Don offered excelent service.

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Repair Quality

Don and all of the staff are excellent!

Customer Service

Returned Clean

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Very satisfied

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Customer Service

Returned Clean

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Returned Clean

My Experience

Caleb was great to work with! Appreciated the daily updates on the status of the repairs!

My Experience

Caleb was great to work with. The whole process was easy and I was well informed along the way. Little touches like rental car drop off and a clean car were so appreciated! Thank you for making my car new again!

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Customer Service

Caleb was great to work with and met me informed along the whole process

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Returned Clean

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

We've driven the vehicle very little since completion but it looks great. What I'm especially pleased about during the repair was the frequent text communication the Caliber initiated during the repair process. They were always proactive. Well done.

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My Experience

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Customer Service

Caleb kept us informed every step of the way and I would highly recommend him and the company to anyone who needs collision repair work.

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