Caliber - New Braunfels - Ih35

4.8 (665reviews)
98%
145 Southwestern Avenue,  New Braunfels,  TX  78132

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (665)

My Experience

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Returned Clean

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Repair Quality

Everything was great with my truck repair.

Customer Service

Staff communicated with updates daily through repair process.

Returned Clean

My Experience

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My Experience

Constant updates were appreciated

My Experience

Everyone I dealt with is kind and informative. I can’t say enough about Dustin and the young lady at the office in Schertz as well as the one in New Braunfels . I’m glad that you guys are here because I know you are dependable and kind!

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My Experience

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Customer Service

My Experience

The manager and receptionist were in constant communication with us. They did an amazing job on our truck!

My Experience

Matt was friendly and kept us up to date throughout the entire process. He was always available and took the time to answer all my questions.

Likely to Recommend

I already have. The service was amazing.

Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

I really loved the few but informative text updates! I never had to call and ask about my vehicle. Caliber also did a fantastic job with the repair. I can’t tell that the damage ever happened!

Likely to Recommend

I would definitely recommend Caliber!

Repair Quality

My SUV looks fantastic! I can’t tell there was any work done to it.

Customer Service

Great service, great work, and great communication!

My Experience

Very excellent work and communication during the repair process and had the truck in and out in no time

Likely to Recommend

Repair Quality

Everything on it is perfect

Customer Service

Matthew Kept me informed and updated throughout the whole process

Returned Clean

My Experience

Thank you!

Likely to Recommend

Used caliber before? Never have had this issue

Repair Quality

Initially, truck looks great. however, I’ve since noticed that me rear driver side door doesn’t close properly, there’s a clunky rattle in the door that wasn’t there even after the accident and the gas intake still has tape inside the cover

Customer Service

Overall solid communication

Returned Clean

My Experience

The employee Dustin was very helpful and upfront and I really appreciate the service and treatment I was given.

My Experience

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Customer Service

Matt has communicated clearly and followed up to make sure we were well served. When we had a problem to solve he took care of it immediately.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean