Caliber - New Franken
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication as well as good timing with getting the vehicle complete
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only complaint I have is the repair took longer than expected. Fortunately I was able to use my sister's car for the whole week and didn't have to rent one. I would have liked to have been informed that it was going to take 7 days rather than the 3-5 days I was originally told. I would have been upset if I had been renting a car.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Customer service was good. Employees were knowledgeable, efficient and friendly.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck was nice and clean and looked great. Thanks for a great job.
My Experience - 5.0/5.0 -
Everything was on time and looks perfect again. They did an awesome job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Savanna and Dalton Van were both so friendly and helpful. I knew what he’d need to do to get the car fixed. The work was done in only two days! When I picked it up it was looking brand new! I’ll definitely recommend them to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I dealt with was knowledgeable and very professional, even completing the repair process a little earlier than I anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
One suggestion. Have a sheet made up recording the radio stations and settings on the dash, like miles instead of km and F and instead of C for temperature. Set it all back the way it was before you disconnect the battery once finished. That would complete "making it better than you received it". Very pleased with the job done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Job! Very friendly, always kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were amazing! Very friendly and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome my car was cleaner than when I brought it in
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jim and his crew at the New Franken location do a fantastic job on all the repairs I bring them.