Caliber - New Franken
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jim and his crew at the New Franken location do a fantastic job on all the repairs I bring them.
My Experience - 5.0/5.0 -
Finished in a timely manner. Staff is helpful and friendly. We were kept apprised of the progress throughout the entire process. 5 star service. We will be using them for any body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done in such a timely manner. Office staff along with the representative was more than knowledgeable, kind, and attentive. The end result was pristine. My vehicle looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Dissatisfied with the job. Good customer service. However; the quality of the work did not meet expectations. Repair did not resolve the issues as expected.
Customer Service - 0.5/5.0 -
Dissatisfied with the job. Good customer service. However; the quality of the work did not meet expectations. Repair did not resolve the issues as expected.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend them.
Repair Quality - 5.0/5.0 -
Very happy with results Very professional.
Customer Service - 5.0/5.0 -
Very helpful in all respects.
My Experience - 5.0/5.0 -
The entire process was seamless and I was kept up to date on the progress. The job was finished more than a week sooner than estimated. Office personnel was friendly and helpful. I was walked out to the vehicle to talk about the repairs and to make sure I was satisfied. Job well done! Came back 15 minutes later to get an estimate on another vehicle. Customer for life now.
My Experience - 5.0/5.0 -
Great job on the repairs, happy that the truck is back looking it’s best, very thankful. Thank you Caliber crew! My second time with you guys and hopefully I won’t need your assistance for a very long time 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with outcome and the fact they not only washed my vehicle but vacuumed it out which they didn’t even need to do.great service 😊
My Experience - 5.0/5.0 -
great working with them on getting my truck repaired..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The shop in new Franken came highly recommended. It exceeded my expectations. The staff was friendly and informative, all along the way. I am so grateful to have such professionals in my neighborhood.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you to Dalton and Savannah for their professional and friendly service. We appreciate all their help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service Job well done
Customer Service - 5.0/5.0 -
Friendly helpful Great job
Returned Clean
My Experience - 5.0/5.0 -
Car still needs rubber piece around the tire. Waiting for a call. I will be in your area on Wed, Sept 3. Will you have the piece by then?
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely loved the extra truck cleaning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work! Friendly, patient, professional staff. Highly-skilled employees. Communication was wonderful during entire process, & completion date was accurate (even a bit early!). Cooperation with insurance carrier & Enterprise Rental (for loaner vehicle) were seamless. My vehicle was very clean when returned. Caliber Collision in New Franken was recommended to me for repairs. & I'd highly recommend them to others. Thank you for focusing on customer satisfaction.
Likely to Recommend - 5.0/5.0 -
Highly-skilled work. Friendly, professional staff. Exceeded expectations.
Repair Quality - 5.0/5.0 -
Excellent experience. Professional, friendly, skilled staff was patient, understanding, respectful. Great communication throughout process. Vehicle was completed when promised (even a bit early), & returned in clean, well cared-for condition. Caliber had been recommended by former clients, & exceeded expectations. Facility was tidy & inviting. Coordination with insurance & Enterprise auto rental was seamless. Vehicle was treated as if it belonged to a staff member, & I was treated as a valued customer/friend. Thank you!
Customer Service - 5.0/5.0 -
Exceeded expectations.