Caliber - New Franken
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Absolutely loved the extra truck cleaning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work! Friendly, patient, professional staff. Highly-skilled employees. Communication was wonderful during entire process, & completion date was accurate (even a bit early!). Cooperation with insurance carrier & Enterprise Rental (for loaner vehicle) were seamless. My vehicle was very clean when returned. Caliber Collision in New Franken was recommended to me for repairs. & I'd highly recommend them to others. Thank you for focusing on customer satisfaction.
Likely to Recommend - 5.0/5.0 -
Highly-skilled work. Friendly, professional staff. Exceeded expectations.
Repair Quality - 5.0/5.0 -
Excellent experience. Professional, friendly, skilled staff was patient, understanding, respectful. Great communication throughout process. Vehicle was completed when promised (even a bit early), & returned in clean, well cared-for condition. Caliber had been recommended by former clients, & exceeded expectations. Facility was tidy & inviting. Coordination with insurance & Enterprise auto rental was seamless. Vehicle was treated as if it belonged to a staff member, & I was treated as a valued customer/friend. Thank you!
Customer Service - 5.0/5.0 -
Exceeded expectations.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The person talking through the repairs was thorough and they completed the repair earlier than quoted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job on our Chevy trailblazer. Would definitely recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did a great job. Car is better than how we purchased it originally. Plus they got it done quicker than planned.
Likely to Recommend - 5.0/5.0 -
I would love to send people their way
Repair Quality - 5.0/5.0 -
quick and easy to work with
Customer Service - 5.0/5.0 -
very good customer service
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professional interaction, keeping me updated throughout the process and the great work performed on the truck. Front end looks awesome. I appreciate how clean the truck was when I got it back. Great experience all the way around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
No felt on bottom of hood, no rubber grommets causing binding with hood, bumper popping out
Customer Service - 1.5/5.0 -
Communication was little to nonexistent, had to call to receive updates
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick service that’s competitively priced with staff that makes the whole experience easy and seamless. Would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
If it's on time would be great! Thanks