Caliber - Nicholasville
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication throughout the process and very happy with how well the repair was completed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the repair and the service from Caliber. I chose this repair shop over another because of how professionally the staff interacted with me. I was disappointed to see white paint on my driver floormat and some paint in the recaro suade in the front passenger seat. I spent the evening cleaning the truck and working out as much of the paint as I could. I would highly suggest using some plastic covers and ensuring the paint technicians don’t have paint on their shoes or pants before the jump in the truck.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend to anybody .
Repair Quality - 5.0/5.0 -
Very good and fast service. So glad I found them .
Customer Service - 5.0/5.0 -
Very good. Respons to every question very fast
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 3.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Took a week longer and shipped it off 100 miles away to finish it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate Bret and Jessica’s attention to my case
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have done a great job the two times we have had to have our vehicle fixed up.
Customer Service - 5.0/5.0 -
The service was excellent and they kept us up-to-date on the process.
Returned Clean
My Experience - 0.0/5.0 -
I had called several days after dropping my vehicle off, and the secondary location it was delivered to indicated they were waiting on something from Caliber's corporate office before they could start work. As best as I can tell, it seems work on my vehicle did not start until an entire week later because of this delay. More importantly, my vehicle was returned with several scratches that did not exist before dropping it off (including scratches all over the brand new bumper cover that was installed). The vehicle was also returned to me quite dirty. There were trails/swirls of dirt left behind from a very wet and dirty towel. Also, there are flecks of whatever red and green markers were used to highlight damages when I dropped the vehicle off. Someone attempted to buff out one of the scratches with a towel and polishing compound when I picked up the vehicle, but the scratch was too deep. It was just before closing on Friday so they said we could bring it back on Monday to have a paint guy fix it (I assume with a mechanical buffer). We have not been back to have this fixed yet simply because we haven't had the time. My wife and I work the same hours Caliber is open. The newly installed bumper cover "seems" flimsy to the touch. However, I can't compare this to how it was before. I understand my vehicle is ten years old and isn't in perfect, mint condition, but receiving it back dirtier than it was upon drop-off with more scratches (especially on the brand new work) is unacceptable to me.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great shop