Caliber - North Royalton
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Courtney and everyone else who helped me were awesome and amazing people!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was lovely. Updates were nice. Responses were timely. Work was well done :)
Customer Service - 5.0/5.0 -
Service was lovely. Updates were nice. Responses were timely.
Returned Clean
My Experience - 5.0/5.0 -
Courtney at the North Royalton location is amazing! She kept me constantly updated and answered all my questions immediately. It was not a fun time and she made it so much easier to navigate. The car looks great too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courtney was incredible to work with and gave great updates!! She provided amazing customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber team was amazing. I would get a call with my vehicle status, see if there's anything I need from my vehicle, at minimum weekly. Thanks Courtney. It's a great team to work with appreciate their professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
This repair was the third time I have used your service and would come back if needed in the future. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Did a nice job, but it took quite a long time for what the repair was.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate all the assistance I received. Courtney was awesome as she provided consistent updates through the entire process. The team did an awesome job with the repairs & my car looks great. I’m truly satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional staff, ease of obtaining rental while car was being repaired
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Would have been a 10 but you failed to install the mechanism to lift and lower my backseat. You merely screwed in the housing and it is still stuck in the upright position
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Not sure if this normal but it took a month to complete the repairs.