Caliber - Brook Park
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience and great people prioritized the fact I needed my car for work to get it back to me asap and also communicated everything that went wrong and could go wrong
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and meticulous in their work Great Customer Service!! I was so amazed how well they matched the color and finish so perfectly thanks
Likely to Recommend - 4.0/5.0 -
If not pressed on time no problem their work is amazing I guess that’s why they so busy
Repair Quality - 4.5/5.0 -
Door still makes some noise
Customer Service - 5.0/5.0 -
David customer service was amazing
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Lots of delays. Some parts of the jobs as described felt like it took way longer to finish than it should've.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very organized business … very thorough start to finish … Jessica top notch ! Allison as well ! All around great experience!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repair was well done. You cannot tell where the damages were.
Customer Service - 5.0/5.0 -
At first I was told 5 days, drop off Monday pick up Friday. When I scheduled for June 29th drop off (dropped off Sunday June 28th) I was never informed this location would be closed Friday, July 3rd. I was updated Wednesday, July 1st, that the car would not be ready until Wednesday, July 8th. This was now double the time originally anticipated. I made arrangements to be without the car for 5 days not 10 days. David spoke with the repair team and they worked hard to get it done by Thursday July 2nd before they closed for the holiday weekend.
Likely to Recommend - 5.0/5.0 -
Wouldnt wish car problems on anyone, but if they did have a problem - they would be in great hands here.
Repair Quality - 5.0/5.0 -
Amazing work, took the extra effort to ensure a perfect paint match.
Customer Service - 5.0/5.0 -
David has been phenomenal throughout the entire repair process, very professional and delivered the good and bad news with a great attitude about it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
David is very nice leader. His team has completed the repair job. I needed to use the car earlier. His team worked out with their schedule and met my needs, did good job, good and beyond. Thank you again.
My Experience - 5.0/5.0 -
Very professional and polite my Buick looks new again and they cleaned it up inside very nice and filled my wiper fluid up. I'm very satisfied Thanks
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Very nice company and employee's They took care of everything for me from rental to repairs. It was quite nice to say the least and the car looks new again.
Customer Service - 5.0/5.0 -
Awesome!!!
Returned Clean
My Experience - 5.0/5.0 -
Professional staff from start to end of process. All my questions were answered and and they went beyond my expectations. Highly recommended! Great, professional and fast service! Thanks Caliber Collision
Likely to Recommend - 5.0/5.0 -
Defently recommended!
Repair Quality - 5.0/5.0 -
Very friendly, profesional and fast! Highly recommend!
Customer Service - 5.0/5.0 -
Very friendly, professional and fast !
Returned Clean
My Experience - 5.0/5.0 -
They kept me aware of what was going on the whole time. Didnt have any issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept aware of what aas going on the whole time and my car looks great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great. David took the time to answer all my questions without feeling rushed. The repairs look beautiful and David/team made sure the vehicle was cleaned well and ready to go when I arrived.