Caliber - North Royalton
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There was some staff turn over and no one called me for a few weeks regarding a part that I was waiting on. I eventually called and Cody handled my case. He got everything done and even cleaned my car! Very happy about that.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
Car was returned to me making loud squeaking noise it wasn’t prior to the shop and they said they couldn’t fix it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They did a great job fixing the car. Need to review options of clean up. The windows had a lot of oily residue on them. Took a lot cleaning to get the inside and outside of windows clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, communication, and workmanship! Would definitely recommend!
Customer Service - 5.0/5.0 -
Great service, communication, and workmanship! Would definitely recommend!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional! The car turned out great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jasmine kept me informed throughout the process via phone calls as to the status of repairs and a time line of when to expect the completed car Excellent communication from start to finish
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I found them friendly efficient and provide the repair if the car timely and kept us informed Completely Satafied!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely use shop again and recommend it to everyone I know.
Repair Quality - 5.0/5.0 -
Repairs exceeded our expectations.
Customer Service - 5.0/5.0 -
Hands down the best customer service I have received in a very long time. Very professional, responsive and Jasmine Snook, my customer representative, was phenomenal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the daily updates knowing that the company I trusted with my business is caring enough to keep me informed as the progress of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
At first when I took my car the two ladies did not know anything about my car when my insurance company already sent the request for quote.They told me to make an appointment and come back.