Caliber - North Royalton
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Appreciated the ongoing updates and my vehicle was done ahead of schedule.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best experience available.
Customer Service - 5.0/5.0 -
Best experience with staff communications
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience taking my car here after an auto accident. Professional service and repairs. Always kept in the loop when it came to the next part of the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was awesome and the front desk girl was very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the repair + kept me informed at all times
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely I will be delighted to refer folks when and if needed.
Repair Quality - 5.0/5.0 -
Matt and his team at Caliber North Royalton Ohio were profoundly helpful to me at a time when I was overwhelmed with the damage done to my car. At every moment, the texts, the phone conversations, and the in-person meeting when I was able to pick up my car; each encounter was professional and compassionate. What a delight. I have gratitude and respect for the way Caliber North Royalton handled the communication and coordination for me in what had begun as a difficult communication with AAA. How lucky folks are who seek and receive help from this team.
Customer Service - 5.0/5.0 -
I've said it in the earlier chat. Customer service , phone calls, texts and in person all were far above average. THANK YOU
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the quality of work. They went above and beyond with the repair!!
Customer Service - 5.0/5.0 -
Matt kept me updated through the entire process. I never had to call and check on it.
Likely to Recommend - 5.0/5.0 -
Not only were they knowledgeable about my car, they were very kind
Repair Quality - 5.0/5.0 -
They were very professional
Customer Service - 5.0/5.0 -
My car was perfectly fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was an amazing place to handle my car and were very thrilled with everything. Communication was amazing
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service polite and friendly staff. I was treated well by all.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
fast and clean service . Always texted me of what was going on. We’ll definitely recommend your company.