Caliber - North Syracuse
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
There is larger gap between the front grill and bumper.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were really, really good people there.I really liked them.Their customer service was great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was extremely helpful! Jamie was communicative and kept me in the loop with all the delivery hiccups and timeline of repairs! From someone who wasn't sure about how the process went, the staff at caliber went above and beyond to help me understand. Debbie (I think??) at the front desk helped me from my first phone call. With the delay in repairs everywhere, she came up with a solution for me to safely drive my car until repairs could begin. She also handled all things regarding my rental. I will definitely take my car here in the future!! They made the entire process so easy and I am so grateful for their kindness! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Once the correct parts arrived the job was done quickly. The lady at the front desk was very cordial and professional. I was periodically informed about the progress of the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did great job fixing my car. Looks like brand new as if nothing happened. Took way too long because insurance requested used parts to be applied first which were not appropriate and the time was wasted on shipping parts back and forth -totally ridiculous! But once the brand new parts came in the car was fixed in no time! Great job!!!! The stuff was very cordial and professional.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a great experience, dealing with caliber for my first time. Jami and Deb are the greatest. Everything went smooth and on schedule.
My Experience - 5.0/5.0 -
Great service ,most important I was kept informed of all things made me aware of a real time . And the people were so great , again l say thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for keeping me informed, letting me get my car on Saturday, and inside And out . The whole experience was a ten thank you again .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both Jamie and Debbie were terrific to deal with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jamie made the process simple and easy. Made us feel comfortable and confident that the work would be done to perfection.
My Experience - 5.0/5.0 -
Your whole team was very pleasant to work with! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was absolutely amazing. Being kept in the loop with text updates every step of the way made the process stress free and seamless.
Likely to Recommend - 5.0/5.0 -
Was recommended to me by family
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Answered all my questions. Was nice and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very convenient and well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Convenient and well done
Customer Service - 4.5/5.0 -
Thanks
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Difficult car to work on.
Customer Service - 4.0/5.0 -
Kept me posted.