Caliber - North Syracuse

4.6 (457reviews)
89%
6181 E Taft Rd,  North Syracuse,  NY  13212

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (457)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good but not perfect but they are working to make it right

Customer Service

Likely to Recommend

10 not enough. I would give them a 20 highest recommendation possible

Repair Quality

I would give them a 20 the speed and quality of work was unbelievable. Great, great job. I will recommend them a million times over. Thanks for a great professional experience.

Customer Service

The office help was top notch! Again friendly professionals who make it a pleasure to deal with. 1 to 10 isn’t enough. I give them a 20 !!!

Returned Clean

My Experience

great service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was nice, quick, informative and completed my work early!! We will def be back ( well hopefully not…but if needed :) )

Customer Service

Same as before

Returned Clean

My Experience

Very happy with Caliber. Great job on ahead of schedule

Likely to Recommend

Repair Quality

Looks like new. Great work and ahead of schedule

Customer Service

My Experience

great communication fast turn around

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great service and excellent work was done to replace my bumper. They were very timely and even finished ahead of schedule.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

So professional, so friendly. Texted me updates the whole time. Would highly recommend

My Experience

Likely to Recommend

Repair Quality

Staff was super friendly and good communication. However, they did take almost a month to complete the job, and when I picked it up, there was some black adhesive still on the door jam. When I pointed it out, it took the guy another 20+ minutes to find the right solution to remove it. Also, some of the silver paint used for the repair splashed onto the tire and wheel below the fender they were working on. Not a big deal but that lack of attention to fine detail just seemed par for the course for this job. Definitely good enough for me and my 10 year old RAV4, but I probably wouldn’t recommend this shop to someone driving a fancy car.

Customer Service

Staff was super friendly and good communication. However, they did take almost a month to complete the job, and when I picked it up, there was some black adhesive still on the door jam. When I pointed it out, it took the guy another 20+ minutes to find the right solution to remove it. Also, some of the silver paint used for the repair splashed onto the tire and wheel below the fender they were working on. Not a big deal but that lack of attention to fine detail just seemed par for the course for this job. Definitely good enough for me and my 10 year old RAV4, but I probably wouldn’t recommend this shop to someone driving a fancy car.

Returned Clean

My Experience

The staff was amazing! The communication was perfect. Everyone was friendly and helpful. They all were welcoming and engaging whether they were part of my repair or not!! Best of all, my car looks great and it was done a day earlier than projected!!

Likely to Recommend

I’d recommend NO ONE ELSE!!!!

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was very helpful and updated me every step of the way. Jamie was a delight and always made sure to call or text me if there was any issues. Will be highly recommending to others!