Caliber - North Syracuse

4.7 (448reviews)
90%
6181 E Taft Rd,  North Syracuse,  NY  13212

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (448)

Likely to Recommend

Repair Quality

Debbie is always friendly and knowledgeable. She has been in the business a long time she knows all the ins and outs great person to have on your team asset!

Customer Service

Returned Clean

My Experience

I am very satisfied with the job , I will be recommending your business to others .thank you again for the excellent job . 😊

Likely to Recommend

Repair Quality

Customer Service

Service was fantastic

Returned Clean

My Experience

I chose this particular Caliber Collision because I knew the reputation of the business before it became Caliber. Same people, same great service. They did what they could within their control to make it a good experience (there’s only so much control one has over parts deliveries). They also gave me a clean truck back, inside and out! Thank you!!

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Customer Service

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Returned Clean

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Likely to Recommend

I would absolutely recommend Caliber Collision to anyone. I just hope the Caliber located in Clifton Park NY (which is near where I live), is as good as the team in Syracuse.

Repair Quality

I cannot say enough good things about the team in Syracuse. Craig, Debbi and the entire team that worked on my car. Debbi and Craig kept me informed as to how things were going, as I live 2 hours away. The people who worked on my car, I cannot thank enough. They did an amazing job, and I never thought my car would look that good again. It was only 3 years old with only 3600 miles on it at the time I met the deer that awful day :)

Customer Service

Amazing! They got back to me, and were a pleasure to work with.

Returned Clean

Likely to Recommend

Craig and Debbie my main contacts. Always responded to my calls.

Repair Quality

Customer Service

Returned Clean

My Experience

No matter what line of work you're in, their will always be people on vacation, or sick, people just need a little more patience than normal! Craig and his staff did everything possible to get my truck done. Thank you!!

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Customer Service

Returned Clean

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My Experience

everything looks great. 2nd time using your shop. Last time I was there, had a F-150 with bed and frame damage. was satisfied with that work as well

Likely to Recommend

This was my 2nd time using this shop

Repair Quality

I have used this shop before and I am very satisfied with their quality of service. If the supply chain was as good as they are, we would all be better served!

Customer Service

All my questions were answered

Returned Clean

My Experience

The mechanic went above and beyond my repairs. My car was hit by a deer, yes you read that right. This man must have spent hours vacuuming all the glass out! All the body damage is gone and my new window is working perfectly! The woman at the front desk was also top drawer in customer service. Great crew!! Def worth the wait.

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My Experience

The best communication from any service related business. Quick decisive action taken and got my car back quickly. I will recommend everyone I know to take their car to Caliber after an accident.

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Repair Quality

Excellent job. Great communication.

Customer Service

Amazing great communication

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Repair Quality

Repairs completed were perfect. Vehicle looks like new!

Customer Service

Awesome service! They truly are the best. In particular Jamie & Debbie. Excellent attention and so friendly.

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Repair Quality

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My Experience

Service was great from the team at Caliber Collision. I would recommend them to friends and family. Thank you for the great experience.

Likely to Recommend

I would recommend them to everyone that needs repair services.

Repair Quality

Great job and the repairs!

Customer Service

Everyone was very nice!

Returned Clean

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Returned Clean

My Experience

Well done, but it took longer than I thought it would be without my car . Looks like the inside was cleaner ? Thank you !

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Repair Quality

Customer Service

Returned Clean