Caliber - North Syracuse
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very nice and welcoming. Made everything quick easy and painless. My vehicle was fixed quickly and looks better than it did before the accident!!! Highly recommend them for any bidy work you ever need
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommended to family, friends and public
Repair Quality - 5.0/5.0 -
Every thing was repaired accordingly to specs. The staff was professional and quick to respond.
Customer Service - 5.0/5.0 -
The lady works at front desk knows her stuff well.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
After I picked up my car, it hasnt stop making random noises in the front part of the car. I also had a lil problem with my AC in which it got "fixed'' but the AC still sounds weird
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job I like the results
Customer Service - 5.0/5.0 -
Very satisfied I like the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the service and care that was provided to me.
Customer Service - 5.0/5.0 -
My experience with the care of caliber collision customer service. very satisfied with their care.
Likely to Recommend - 3.5/5.0 -
Depends on the age of the vehicle. I think they did a good job on the paint for an older car but I probably would not recommend if my car was brand new and in a wreck.
Repair Quality - 3.5/5.0 -
The paint job is okay, it does match but there are errors in it but because the car is old, it’s fine and I will not ask for it to be redone. If it was a brand new car I would be mad though. away from work. Other than that the people are friendly.
Customer Service - 4.0/5.0 -
Most people were nice
Returned Clean
My Experience - 5.0/5.0 -
Matt thoroughly explained all the issues in fixing our vehicle. He tried to get it finished as quickly as possible. The team at Taft Td should be commended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very Satisfied
Repair Quality - 5.0/5.0 -
Very professional and courteous. Very efficient and quality work. Wonderful experience
Customer Service - 5.0/5.0 -
Very courteous and made process very easy.
Returned Clean
My Experience - 5.0/5.0 -
They were excellent, made me feel better
My Experience - 5.0/5.0 -
Great experience. Staff were friendly and helpful. Text updates were nice as well as follow up calls and so forth. Highly recommend.
My Experience - 5.0/5.0 -
Everyone was extremely friendly, professional and easy to work with. My truck came out perfect so I was very impressed. I’m going to recommend caliber collision to anyone that needs work done to their vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did an outstanding job. Everyone there was professional and friendly. Would recommend them to anyone.
Customer Service - 5.0/5.0 -
Caliber collision did an outstanding job. Everyone there was professional and friendly. Would recommend them to anyone.
Returned Clean
My Experience - 5.0/5.0 -
Friendly informative professional staff. Very timely turn around for repairs and car returned in new car condition. Would definitely recommend caliber to anyone needing their services. Thanks to all at caliber for a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly professional staff satisfied with timely and excellent repairs. Car looks like new and very surprised and happy with interior cleaning. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
they’re very nice people, but communication was a big issue because of parts
Repair Quality - 2.5/5.0 -
They still have a part to place back on my truck
Customer Service - 3.0/5.0 -
They didn’t finish the vehicle. There’s one part missing. I have to go back and get it put on.
My Experience - 5.0/5.0 -
Everything looks great and we appreciated that we could hold off until the parts arrived.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Quick service, accommodating, and cost was as good or better than other repair shops.
Repair Quality - 4.0/5.0 -
Vehicle repaired faster than expected, which was very nice. Unfortunately the Washer reservoir that was replaced leaks/drains out badly. Already lost 2 bottles of washer fluid to find this out. Not sure if new part defective or hose not connected properly. Will need to return to have it looked at and repaired.
Customer Service - 4.5/5.0 -
Very nice people. Arrived to pick up vehicle but shop has closed 15-30 minutes early and I had no other way home. Was able to reach another Caliber location who was able to contact the manager and she returned to the shop to allow me to pick up the vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Very helpful in keeping me updated on repairs. Excellent customer service as they explained how repairs, and timeline to completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Their team made this stressful situation very manageable and easy. Everyone was very friendly and professional and I felt very confident leaving my vehicle in their hands. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great Business, and Awesome People!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am so, very “ Proud of my Adjuster for, recommending Caliber Collision.” I am very Satisfied, Thankful, and Grateful! Thank You, very much!