Caliber - Northglenn

4.8 (4,702reviews)
96%
650 W 106th Avenue,  Northglenn,  CO  80234
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In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (4,702)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. Frequent, proactive text and phone updates throughout the repair process were highlighted as a major strength, keeping customers informed and stress-free. Timeliness was a standout theme, with numerous customers receiving their vehicles ahead of the promised date. The unexpected interior and exterior cleaning of vehicles was a recurring pleasant surprise that delighted many customers. A small number of customers noted areas for improvement, including more consistent proactive communication on delays, closer attention to finishing details such as loose parts or trim, and ensuring all agreed repairs are fully completed before vehicle pickup.
AI-Generated from reviews written in the last 12 months
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"... of this Repair Service Center was exceptional and the quality of the repair was outstanding. This Caliber Collision Repair Center exceeded my ..." Read more
"You literally cannot tell at all there was damage. Even the seams where the quarter panel was replaced ..." Read more
"... makes it easy to inspect. The only thing crazier than the high quality of work done, was how fast it was completed. I expected 3 weeks, and got it back in 8 days!! ..." Read more
"Im very happy with the service I received. They repaired all the damage on my car and the results were amazing. The staff was friendly, helpful, and kept me informed ..." Read more
"The staff is very professional and knowledgeable. The completed work was top-notch! The entire process was seamless, smooth, simple, and efficient."
"... mid-december it would be done around January 27th. I got my car an entire week earlier. I was very grateful." Read more
"... point. They kept informed of every step and even had our vehicle completed a week ahead of schedule. Would definitely recommend them to family and friends." Read more
"... quality of work done, was how fast it was completed. I expected 3 weeks, and got it back in 8 days!! I dropped it off Thursday, and got it back the next ..." Read more
"... new and they hadn't worked on many if any and the repairs were completed in half the time." Read more
"Turnaround time took longer than expected. 5 weeks was pretty frustrating. Communications were excellent. Found that my LED ..." Read more
"The process was quick and painless. The communication was also on point. They kept informed of every step and even had our vehicle completed a week ahead of ..." Read more
"... Zackb took great care of our family. He provided excellent communication and detailed messages every step of the way." Read more
"... and customer service etiquette at this location. I received zero updates on my truck since the day I dropped it off. I had to call a total of 5 times myself in order ..." Read more
"... happy with the customer service experience. Again, more timely updates for extended time to complete would have been appreciated." Read more

My Experience

Zach was very communicative and honest though the whole process. My car came back in great condition and sooner than anticipated!

My Experience

The staff was great to deal with. Car looks great! Appreciated the updates to let me know status throughout the process.

Likely to Recommend

Repair Quality

It took a little longer than planned but they did a great job & communicated with me to let me know.

Customer Service

All were very professional & great to deal with!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was excellent. The me frame to completion was excellent. Quality of the work is excellent. Thank you to all that completed this!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very friendly and the turn around time was quick! They also cleaned our car inside and out, and it looks fantastic!!!

My Experience

Mark KAbel many many text messages wrong bumper put on but repair was great

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent repair and communications. Zach was excelled through out the whole process. Will certainly recommend Caliber Collision.

My Experience

Great customer service. Car looks great. And a BIG thanks for cleaning my car. What a nice surprise.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Zach was really nice and professional. He gave updates along the way as the repairs were being done

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Bruce took great care of us, as did the front staff. Thanks everyone!

Likely to Recommend

Repair Quality

I have used Caliber collision in the past and again did not disappoint very professional and thorough I will always prefer to use this shop for collision needs. Thank you

Customer Service

Very pleasant and helpful, knowledgeable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It's always frustrating to deal with a hit and run however the staff at Caliber was very attentive and friendly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They are a little vague with parts info unless asked or end of term, but they do what needs doing and i appreciate that

Repair Quality

Restored my car back to its original condition

Customer Service

Jake was awesome and saw to my car’s restoration, but the front desk attitude could be a little better.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repairs are well done on my Audi, took longer than expected but that was not fault of Caliber. My car was super clean inside and out when I picked it up. Super recommend Caliber Collision!

Customer Service

Everyone was so helpful, kind and I was kept well informed throughout.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jordan and the woman at the front desk were fantastic. Very kind and informative at every step.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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