Caliber - Northlake
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric was an angel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would as long as front desk clerk was re trained on how to handle customers.
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Front desk needs training on customer service in person and on the phone. I called and asked about my appoint and she acted like I was disturbing her and went silent on the phone,
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Caliber was great. They communicated with me frequently and kept me well informed every step of the way. My car looks amazing. Special thanks to Stephanie for overseeing my case and being on top of communication!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My problem is a small strach on the bumper that happened after repairs. I showed it to management.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Service was longer than expected due the insurance company adjuster scheduled to come out to view the vehicle. That’s wasn’t caliber fought. When asked about paying out of pocket for the tail light that was not covered- the price was ridiculously high ($780) and's did not include labor.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work that was done to my car was very professional, and it was very timely in which it took to repair it.Thank You All for your Work!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Only got an estimate that totalled the car! Not any repairs!
My Experience - 5.0/5.0 -
Stephanie did a great job with both repairs and I really appreciate her help and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work that was done on my car by Caliber Collision is amazing. They made my baby (car) look like she just came off the showroom floor.
Customer Service - 5.0/5.0 -
Customer service was great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for a job well done. You got it done much faster than I anticipated and I thank you very much for that. Stephanie took good care of me. She made sure that I was informed about every decision and everything that was going on with my car and until it was finished from the beginning to the end I thank you very much Stephanie! Great job, great experience. Caliber collision, I believe is the best place to get your car taken care of when you most need it.