Caliber - Northlake
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team kept me informed along the way and did an amazing job. I will always come back to Caliber for my repair work!!
Likely to Recommend - 5.0/5.0 -
I tell everyone I know to bring their vehicles to Caliber and to the location on WT Harris.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As of 6.8.2026
Customer Service - 5.0/5.0 -
Excellent. Everyone was professional and very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an absolute wonderful experience with these guys, they had my car in and out in a shorter time than I expected ! The work they did was incredible, I hope I never have to use them again, but if I do , I will definitely be going back to these guys ! Thank you all for your amazing work ! I would definitely give these guys a 5 star review ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I picked up my vehicle and drove home I noticed a message on the dash that said my brakes sensor was restricted and when I pressed on the brakes it sounded like they was scrubbing also the pedal went further down when pressure was applied. I called Calliber Collision about it. I was told the technician step away from his desk and will call me back. That was at 3:38 pm. I haven't received a call back yet. I did not have that warning on my dash prior to me bringing my vehicle in and the brakes did not make any noise nor did my pedal move when pressure was being applied.
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Better communication would have been appreciated, I had to reach out for time frame updates several times. Nor did anyone say this is what we are doing or found while working on the vehicle. Overall I am still pleased with the experience.
My Experience - 5.0/5.0 -
They did great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and they did a great job with the car thank you for your service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The door that was replaced has scratches on it and needs to be buffed out.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
You replaced my passenger back door, and couldn't get the door to lock upon installation. They had to order a part which delayed service. Upon picking the car up I noticed there was a scratch on the newly painted door and there was bubbles at the bottom of the door. I noticed the silver trim was loose a few days later and needs to be addressed as well. I will be bringing my car back on the 29th to have these issues taken care of for free as this was the only time I could bring my car back to address the stated issues.
Customer Service - 2.5/5.0 -
While Caliber had my vehicle it was found that I needed a new battery but this was not brought to my attention until I mentioned to the staff that my car wouldn't start as normal after picking it up the next day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Took longer than originally quoted and didn’t buff out my other headlight which I was told could be done. I even offered to pay for that since it wasn’t part of the claim
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a fabulous job on my vehicle. I’m extremely satisfied with the quality of their work and will definitely be doing business with them again in the future.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent service
Customer Service - 4.5/5.0 -
Very good