Caliber - Northlake
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Simple process. Finished when promised.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repairs looked excellent. Staffs were friendly and professional.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time using this Calibur location and I am extremely happy with the service and the results. I find this shop to be professional and always surpasses my expectations by completing the repair before target date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the wonderful customer service!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would recommend
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Good customer service
Returned Clean
My Experience - 0.0/5.0 -
I was quoted a price for my service and the price changed after service was completed. I was told by the manager that the price of parts changed and I had to pay the difference and they would not absorb the cost. That is bad business!!!
My Experience - 5.0/5.0 -
Caliber Collision did a wonderful job! Communication was great, timing was on point, and now my car looks perfect. No complaints at all!
My Experience - 5.0/5.0 -
The repair work was done well and completed by the date promised. Updates were provided by text on Tuesdays and Thursdays. The process was as hassle free as could be expected.
Likely to Recommend - 5.0/5.0 -
Overall, very satisfied.
Repair Quality - 5.0/5.0 -
Done right and on time. Good communication throughout.
Customer Service - 5.0/5.0 -
Responsive and patient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept aware of every detail of what was being done to my vehicle. I got done quicker than expected. And the it looks like new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done, excellent and speedy service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice. They did a great job on my car. It looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, efficient and very personable.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
My car still isn’t properly repaired.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Stephanie was great. She was polite and answered every question I asked concerning my car and the recommended repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work that was done on my vehicle was excellent. It looks brand new and the turn around time considering that my whole front was hit head on was finish in record time. I recommend CALIBER COLLISION HIGHLY!!
Customer Service - 5.0/5.0 -
The customer service was very professional and friendly.