Caliber - Nottingham
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I received a 4 wheel alignment from Caliber. Both front and rear are off track and I lose stability over bumps. The wheel moldings are buckling and not tight. I will be dropping off to my dealership tomorrow to get the alignment straightened out.
My Experience - 5.0/5.0 -
Everything is good . Finished as per said schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Regular daily updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Daily updates and job well done and on time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work is good as Caliber Collision stands up to its reputation. Dale and Tina are extremely nice. For other reasons discussed with the manager, I'm disappointed.
Customer Service - 2.5/5.0 -
Dale excellent! Whomever put dirt in the cargo area, footprint on inside of back door, buckled the seatbelt and put the other seat down, was disrespectful to my property.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Job done wasn’t okay
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were perfect
Customer Service - 5.0/5.0 -
Both ladies that worked the office were super helpful and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, great communication and customer care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
As far as quality of work, yes. As far as communication, no.
Repair Quality - 5.0/5.0 -
I haven’t driven my car much. But as far as I can see, it looks fine. I do have to check some of the sensors. I didn’t have the car that long and I believe that some of the sensor things that I had before they set up before I even got in the car.
Customer Service - 3.5/5.0 -
Communication started out fine. As we continued on there, seem to be problems with when the car was going to be finished. I think I had three or four different completion dates. Then when the car was completed and picked up. The day after I received a text telling me my car was done. Which made no sense.
My Experience - 5.0/5.0 -
My car was brought in for damages after having been involved in an accident. I had a friendly greeting. My accessor who name is Dale spoke with me about the needed repairs of my car and continues to keep me abreast of the progress and status of my car from beginning to end. I am pleased with the work and will recommend Caliber Collision to anyone who needs or whose automobile has been in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Great work on car besides it took 3 months to complete extremely long way past my completion date. Communicating skills is horrible had to return my rental car because the work wasn’t completed Intervene with my work schedule . Left black stains on my car roof& tools in my car
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
I was completely satisfied with the work until the next day when I was driving to work. I noticed the clutch was slipping. It wasn't slipping before I dropped the truck off. Yes I believe the company burned the clutch it's sad they can't drive a manual transmission.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We appreciated Tori’s great customer service from keeping us updated on the status of the car, explaining what to expect, and walking around the car with us when it was finished! Thanks so much to all-the car looks great! Where the car was hit, it looks brand new. Great job!
Customer Service - 5.0/5.0 -
See the above about Tori’s exceptional service.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Easy to talk to. Made everything stress free
Repair Quality - 5.0/5.0 -
Everything went smoothly and everyone kept us up to date. The repair looks excellent. Job well done !
Customer Service - 5.0/5.0 -
Everyone we talked to during the process was friendly and professional