Caliber - Nottingham
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
John was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was awesome
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
always does great work. outside of my car dealer i go know where else for car services.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Service, Efficient Communication in a timely fashion and Awesome Accuracy on the Inspection Process. Thank you guys!
Customer Service - 5.0/5.0 -
Awesome Customer Service
Returned Clean
My Experience - 5.0/5.0 -
This is the second vehicle I’ve taken to Caliber. Both times we were very happy with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Already have shared my experience and details with others and coworkers.
Repair Quality - 5.0/5.0 -
I wanted to thank Victoria for helping me and her staff they took VERY good care of me and my car. They were very communicative and supportive and share compassion and kindness kept me in the loop every step of the way till I got my vehicle back. Everything was tip top shape. I will be recommending others to this location specifically. Thank you all again.
Customer Service - 5.0/5.0 -
I wanted to thank Victoria for helping me and her staff they took VERY good care of me and my car. They were very communicative and supportive and share compassion and kindness kept me in the loop every step of the way till I got my vehicle back. Everything was tip top shape. I will be recommending others to this location specifically. Thank you all again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
incomplete job
Repair Quality - 3.5/5.0 -
my hood on the car is not flush with the grill of the car and I’m missing a couple pieces of my aspect pieces and it’s too black strips that’s missing from the car and I have to go back and get them on there
Customer Service - 5.0/5.0 -
customer service was real good, but it just took long to get the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tori was amazing with her assistance regarding help with the rental car issue when neither the insurance company nor the rental car company were helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was done two weeks ahead of the estimated time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although it took almost nine weeks, Dale was exceptional about keeping me up to date and telling me why things were taking longer than usual. Dale is extremely professional as are the office staff and Rick the GM. I feel that the length of time was caused by Lexus of Towson being extremely unprofessional. I will no longer use them as my service provider. My car looks fantastic!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
It took some time I would say 37 days to get my vehicle back. After 30 days my insurance company does not cover rental reimbursement so I had to pay to extend an extra 7 days. That was my only issue and it was the week before Christmas so that took away funds for my children’s gifts. But other than that, Jim did an awesome job on my vehicle. The front end was completely damaged and he has my truck looking brand new again. I appreciate him because he also stayed after hours to get my car back on the road on the final due date. The shop closes at 5pm on Friday’s and he stayed until 6pm for me. He reassured me that if I have any future discrepancies with the parts that Caliber we’re responsible for fixing that I have a lifetime warranty and just bring it to him. Thank you Jim !!!! Sincerely Miss Lewis with the white Nissan Rouge.