Caliber - Nottingham

4.7 (3,012reviews)
92%
8400 Belair Rd,  Baltimore,  MD  21236

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,012)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Dale was very helpful and polite she really made me feel comfortable dropping my car off like I knew my car was in good hands after talking to Dale even down to the receptionist Tori she was very nice and understanding everybody was if I could Raises out I would give everybody a Raisex10 thank you for everything and I hope more people experience this great customer service

My Experience

Excellent service from the time I bought my vehicle in . Until I pick it up everything was explain to me.They kept me informed went over all the details. Staff was very accommodating and Dale was excellent handling my claim and went over the finish touched with me. 💯 GREAT SERVICE.

Likely to Recommend

Repair Quality

The service I received on my vehicle was excellent. They kept me informed from the start to finish.

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

I think it deserves an eight because there are some areas or I can see some dirt got underneath and I'm worried it's going to peel I know you guys are a lifetime warranty but I see some areas with dirt they got underneath the paint and also I see an area underneath the right rear tail light there's a run. But other than that it's okay and also it took longer than expected 10 days longer but I was notified twice that it was going to be longer and every single day I was notified on how things were going so I think in 8 is what I would give you guys.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I was not satisfied with the pick up time for my car

My Experience

Thanks for the great job from the office to the repair process to the pick up. A special thank you to the tap team for an excellent job. Another thank you to Rick dale john and Tina for keeping me informed and guiding us thru the process

Likely to Recommend

Repair Quality

Customer Service

Great office and workers restoring the rhythm of our life

Returned Clean

My Experience

I have used Caliber before and will continue to do so. The text messages sent to keep a customer up on repairs is most welcome.

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Text message updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone that I spoke with had great customer service. I was informed every step of the way and the process was very easy. The repairs took about a week but that was in line with the original estimate. Hopefully I won’t need another repair service but if I do, I will definitely use Caliber Collision again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I like that I was kept updated at every step

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car is completely and perfectly fixed. Thank you to Dale for overseeing the work and for keeping my informed. The office staff is friendly and also helpful. 12 stars out of a 10 rating.

Likely to Recommend

Great people and work

Repair Quality

Looks like new

Customer Service

Dale kept me informed at every step

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy to work with

My Experience

We were very satisfied. The kept us informed all through the process

Likely to Recommend

Repair Quality

They did a great job and kept us apprised of the progress at all time.

Customer Service

They were great and very friendly.

My Experience

The experience was nice and they got my car back on time. Thank you caliber

My Experience

I think that u guys do a fine job I will always use your shop for my repairs and I will be glad to tell people about the great work that you do THANKS