Caliber - Nottingham

4.7 (3,017reviews)
92%
8400 Belair Rd,  Baltimore,  MD  21236

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,017)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dale and Tina were wonderful and I am very happy with the service that they provided! I am already recommending Dale to others!

Likely to Recommend

Repair Quality

Dale and Tina were absolutely wonderful and my car looks all shiny and new again!

Customer Service

My Experience

My Experience

John was amazing as team leader. He kept me informed daily of the progress of my vehicle repair. When I picked up my Toyota, John was right there with my paperwork and took care of return of the rental vehicle. He went with me to inspect the repair and make sure I was satisfied. Tina was amazing at the front desk. She is very knowledgable, so helpful and quite pleasant

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was done on time without complications

Likely to Recommend

Repair Quality

It was seamless

Customer Service

Jonathan was great

My Experience

Customer service is excellent! Everyone is friendly and professional. I also get updates about my vehicle. I would highly recommend it to anyone

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dale was very friendly and helpful through the process.

Likely to Recommend

Repair Quality

The repair looks great

Customer Service

I was very satisfied with the customer service.

My Experience

I was pleasantly surprised at the beautiful job they did with my car. I was afraid they wouldn't be able to match the paint. It was perfect and everyone was kind, polite and professional.

My Experience

Your team was very professional. The whole process I was kept abreast of every change that took place. I am very pleased with the progress and the final results. Thank you very much!!

Likely to Recommend

I would recommend Caliber Collision to all of my friends and family.

Repair Quality

I’m completely satisfied with the work on the car, and the customer service that I received. I would recommend Caliber Collision to my friends and family. Thanks

Customer Service

I’m very very pleased with the finished work that was done on the car. The service and the professionalism that I received was outstanding.

My Experience

Used OEM parts. Great paint match. Panels aligned awesome. Dale was great with communication all the way through to completion. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ms Tina and John were very pleasant and a joy to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The job done on my car was AMAZING. I would have never thought it would look that good. The people were so friendly. Updates were texted to me along the process. They kept me very informed. It was a great experience from beginning to end. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will dissuade anyone I care about from going there.

Repair Quality

They forgot to connect a wire, so my window wouldn’t go up and down. They left a piece of molding off. I had to return to get it fixed. There were scratches on my side view mirror from the accident. They didn’t fix it. The estimater even asked me if it was from the accident. I told him it was, because it’s the truth. I think an animal like a cat got in my van while it was in the shop and sprayed in my car. They doused it with some awful cologne or something. It was so awful and strong scented. Now that the cologne or whatever is wearing off, I’m starting to smell whatever they were trying to cover up with it. I’m pretty sure it’s cat spray. I’m going to need to have the interior professionally cleaned. It smells so bad. I’ll never take any vehicle I own back to Caliber. I’m completely unhappy. I’m not someone who leaves reviews unless it’s either terrible or amazing. Caliber is terrible.

Customer Service

They’re friendly enough, but that doesn’t make up for how bad my vehicle smells. Or the fact that I had to come back. Or that they didn’t completely repair my vehicle.

My Experience

My Experience

Dale and the team did amazing job!

Likely to Recommend

Repair Quality

Customer Service