Caliber - Nottingham

4.7 (3,031reviews)
92%
8400 Belair Rd,  Baltimore,  MD  21236

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,031)

My Experience

Customer service is excellent! Everyone is friendly and professional. I also get updates about my vehicle. I would highly recommend it to anyone

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dale was very friendly and helpful through the process.

Likely to Recommend

Repair Quality

The repair looks great

Customer Service

I was very satisfied with the customer service.

My Experience

I was pleasantly surprised at the beautiful job they did with my car. I was afraid they wouldn't be able to match the paint. It was perfect and everyone was kind, polite and professional.

My Experience

Your team was very professional. The whole process I was kept abreast of every change that took place. I am very pleased with the progress and the final results. Thank you very much!!

Likely to Recommend

I would recommend Caliber Collision to all of my friends and family.

Repair Quality

I’m completely satisfied with the work on the car, and the customer service that I received. I would recommend Caliber Collision to my friends and family. Thanks

Customer Service

I’m very very pleased with the finished work that was done on the car. The service and the professionalism that I received was outstanding.

My Experience

Used OEM parts. Great paint match. Panels aligned awesome. Dale was great with communication all the way through to completion. Thank you.

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Customer Service

My Experience

Ms Tina and John were very pleasant and a joy to work with.

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Customer Service

My Experience

The job done on my car was AMAZING. I would have never thought it would look that good. The people were so friendly. Updates were texted to me along the process. They kept me very informed. It was a great experience from beginning to end. Thank you so much.

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Customer Service

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I will dissuade anyone I care about from going there.

Repair Quality

They forgot to connect a wire, so my window wouldn’t go up and down. They left a piece of molding off. I had to return to get it fixed. There were scratches on my side view mirror from the accident. They didn’t fix it. The estimater even asked me if it was from the accident. I told him it was, because it’s the truth. I think an animal like a cat got in my van while it was in the shop and sprayed in my car. They doused it with some awful cologne or something. It was so awful and strong scented. Now that the cologne or whatever is wearing off, I’m starting to smell whatever they were trying to cover up with it. I’m pretty sure it’s cat spray. I’m going to need to have the interior professionally cleaned. It smells so bad. I’ll never take any vehicle I own back to Caliber. I’m completely unhappy. I’m not someone who leaves reviews unless it’s either terrible or amazing. Caliber is terrible.

Customer Service

They’re friendly enough, but that doesn’t make up for how bad my vehicle smells. Or the fact that I had to come back. Or that they didn’t completely repair my vehicle.

My Experience

My Experience

Dale and the team did amazing job!

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Will highly recommend !!!

Repair Quality

Victoria was awesome she took care of everything and everyone at the Belair Road location was kind, patient and very helpful to me during my experience !!!

Customer Service

My car looks great !!

Returned Clean

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Customer Service

My Experience

Dale was easy to work with. Effective communication and conscious to detail.

My Experience

Everyone I talked to was very nice and friendly. They explained what was happening clearly. I didn’t have to wait on hold at all which was nice. All things considered it didn’t take too long to get my car back. My only complaint is how many times the estimated completion date moved. Sometimes the date would move on the day of the previous estimated date which made it hard to plan out what I was doing because I didn’t know if I would get my car or if I’d have to wait another week. I get that things come up that weren’t expected but changing the date on the estimated day was annoying.

My Experience

I really appreciated how they consistently kept me updated on the progress of my repair! The work looks very professional and John Mizell was great to work with throughout !

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My Experience