Caliber - NW Oklahoma City

4.8 (4,415reviews)
96%
8216 NW Expressway,  Oklahoma City,  OK  73162

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,415)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a strong point, as many vehicles were completed ahead of schedule. The friendly, professional, and caring staff received high marks across the board, and the added touch of cleaning and detailing vehicles before return was a pleasant surprise for many. A few customers noted areas for improvement directly from their experiences, including occasional delays with parts ordering, incomplete repairs requiring return visits, and inconsistent follow-up communication in some cases. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
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"Highly recommend Caliber Collision. They did an excellent job at repairing my car. The staff is friendly and they have good communication ..." Read more
"The exterior repair was good, but the way things were put back together in the interior has room for improvement. ..." Read more
"They did good on repairing the dent, however, they did not fix the handle on my vehicle. I was told to give ..." Read more
"Work quality seemed rushed and not finished, for one, they forgot the decals."
"My Highlander looks great and drives great. Great job!"
"... repair work looks good. However, the repairs came with significant delays without clear end dates that created extra work to arrange for rental car authorization ..." Read more
"They do not communicate with the customer"
"Great communication throughout the whole process. Great people. Car looks better than when bought brand ..." Read more
"I was kept informed every day of what was happening with the car I appreciated that because it gave me ..." Read more
"There was a lack of communication at the beginning. My vehicle was delayed because of a part being ordered, ..." Read more

My Experience

Team did a great job! Truck was returned when promised and it looks great.

Likely to Recommend

Repair Quality

Customer Service

Kelly, James and Tyler were absolutely excellent every time I spoke with them. My car took longer than expected and the team kept me updated and informed consistently.

Returned Clean

My Experience

I like the way they kept me informed through text messages as to how the procedure was going

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Overall I am very pleased to say that I was extremely impressed with the whole team. Our car was completed within an appropriate time frame and looks immaculate. I have no complaints, only gratitude for everyone that took part in getting us back into our car. It gives one peace of mind knowing you have a place you can rely on. Keep up all the great work, thank you!

My Experience

Yes james is excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very happy with how you took care of my Miata. Thank you to Tyler and your entire crew!

My Experience

I can’t tell you how satisfied I am with the service from Calibur Collision. James was extremely helpful. I had my car returned to me in a timely manner, and they washed it! They are amazing!!!! great work and great Customer Service thank you so much for taking care of me!

My Experience

My Experience

Completely satisfied

Likely to Recommend

Repair Quality

James and his team did an amazing job fixing up my car as well as keeping in contact with me through the whole process! If I could give a higher score than 10, I would!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone we talked to there was great to deal with.

My Experience

Very professional and friendly staff, they seemed to truly care about customer.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

James Light did an exceptional job for us. You are fortunate to have him. He went above and beyond. Ted

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful and my car was repaired in a timely manner. I received texts frequently about how repairs were coming along.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean