Caliber - Oceanside - Airport Rd

4.8 (722reviews)
96%
590 Airport Rd,  Oceanside,  CA  92058
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In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (722)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive turnaround times. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new. The team was widely recognized for professionalism, friendliness, and keeping customers informed at every stage of the repair process. Several customers noted the added touch of receiving their vehicles cleaned inside and out. A few customers, based on their own comments, pointed to areas for improvement including inconsistent communication on delays, occasional quality concerns such as missing parts or misaligned panels, and inaccurate completion date estimates. Overall, the majority of customers expressed high satisfaction and a strong willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"I was given multiple estimated completion dates over the course of several months, including 1219, 1224, 1231, 123, and 128, and each ..." Read more
"The car was done so swiftly! Everyone who knows me was totally impressed with the super quick repair and easy in and out of ..." Read more
"The job was perfect, it was even ahead of schedule! The staff kept me up to date on their progress."
"I feel like they laying first estimate for two weeks and ending 5 weeks"
"It was repaired earlier than expected . Very fast and prifessionallly done ."
"Throughout the process, communication was inconsistent, timelines were repeatedly missed, and information provided to me often changed or ..." Read more
"Wish there was a not really. I had to call to find out information"
"Very satisfied of the repair on my car. Had communication daily of the progress! Thank you for a job well-done."
"Text messages and emails often received after return datesappointments had passed."

My Experience

My Experience

My Experience

Claudia was great and my car looks great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Claudia was great! Very helpful!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great to work with. Very good communication. Would use again.

Likely to Recommend

No issues easy to work with

Repair Quality

Awesome place

Customer Service

Reliable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

People were very helpful and courteous, and knew their job.

Likely to Recommend

Repair Quality

Keep up the good work

Customer Service

Knew exactly what they were doing

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It’s was fast and also looked good.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Claudia was extremely polite and professional. She explained things very well and was helpful with explaining the process.

My Experience

They see the job through. Very good customer service. They keep you very well informed, and work very well with your insurance.

My Experience

My Experience

This was my first time at your shop and I have to say that Claudia was amazing and made the entire process smooth and seamless from start to finish!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Claudia is great she walked me tru all the process.

Customer Service

Claudia is great !

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Claudia was great!!

My Experience

Professional and friendly

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My experience with caliber could not have gone better. My car was finished earlier than expected. Everyone was friendly and easy to deal. I feel comfortable recommending them.

Customer Service

Same as previously stated

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Claudia evaluated everything in detail she was awesome she educated me on the system and explained every detail Thank You Claudia

Likely to Recommend

And recommend Claudia

Repair Quality

Loved working with Claudia she educated me and genuine kindness

Customer Service

Thank you for keeping me educated and informed

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs to my truck was excellent and the repairs were completed ahead of schedule.

Likely to Recommend

Repair Quality

They provided excellent service.

Customer Service

No comments

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service skills

Kept me Informed?

Yes

Ready on Time?

Yes

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