Caliber - Oceanside - Airport Rd

4.8 (740reviews)
97%
590 Airport Rd,  Oceanside,  CA  92058

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (740)

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Repair Quality

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Customer Service

Returned Clean

Likely to Recommend

I WOULDNT SEND MY WORSE ENEMY THERE. IN FACT IM GOING TO THE MEDIA IF CORP DOESN5 CALL ME ASAP

Repair Quality

CALIBER OCEANSIDE, RUINED MY CAR. ITS BEEN DISMANTLED AND THE ORIGINAL PARTS ARE MISSING. CORP BETTER CALL ME. IM SUING

Customer Service

SATISFACTION? RVU KIDDING ME. ITS BEEN A NUGHTMARE ABD MY CAR IS RUINED ANDCI WANT IT PUT BACK THE WAY IT WAS

My Experience

The repair work was impecable. The car, however, was returned to me extremely dirty and dusty. There were splotches of white caulk on the seats and around the door track on the vehicle. I will need to get the vehicle detailed to remove the spots on the upholstery. Caliber Collision should pay more care to returning the vehicle to customers in a presentable manner.

My Experience

Everything is working well so far Thankyou.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

At the end of the day the time it took to get the car to a ‘as new’ state was well spent. Happy with the end result, just have to get Toyota to fix a couple of software issues.

Likely to Recommend

Repair Quality

The damage to the left side of the rear bumper and rear panel was repaired very nicely. No complaints there. However, Toyota malfunctioning alerts started showing up on my phone while the car was at Caliber Oceanside. When I picked up the car I was assured that that had been taken care of. Unfortunately the same alerts started being displayed shortly after I left. I made an appointment with Toyota as advised by the alerts and learnt that a wiring harness in the rear had been damaged (wire ripped out) which caused the alerts. This is a $ 1,400.00 damage (part and labor). Not correct by Caliber to return the car to me after it had been in the shop for ten days.

Customer Service

The interactions apparently were not open and honest, it seems.

Returned Clean

My Experience

Great work.

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Repair Quality

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My Experience

Excellent service and communication!

Likely to Recommend

Repair Quality

They gave me updates every other day regarding the advancement of the repair job! Excellent!

Customer Service

Caliber Collision kept in touch with me every other day to advise me of the progress that was being made on the repair of my vehicle! Excellent 5 Star Service!!!

My Experience

Thumbs up. I am happy.👍

Likely to Recommend

Repair Quality

The work was done beautifully. Our car is restored to the way it was before the repairs, maybe even better. Communication was superb!!

Customer Service

Superb!

Returned Clean

Likely to Recommend

Highly percent recommend Caliber !

Repair Quality

Caliber has great customer service skills. They communicated with me every step of the way.

Customer Service

They have great customer service, everyone in the Oceanside location is great and super friendly.

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My Experience

With previous satisfactory history at Caliber in Mission Viejo, I suggested to AAA to check with the Oceanside Caliber branch. I was not disappointed with the service and the price. Juliana and Ken and others were helpful.

Likely to Recommend

Repair Quality

Caliber’s service was pretty good and with great value. I have had great experience with them. I can’t understand why the other shop Chris Amato was 40% higher.

Customer Service

Ken and Juliana were responsive and provided timely updates.

Likely to Recommend

Repair Quality

Customer Service

Good work. Very courteous & helpful.

Returned Clean

My Experience

Keep up the amazing work!

Likely to Recommend

Yes, I would be recommending to Al my friends and family members.

Repair Quality

Great work!

Customer Service

Awesome

My Experience

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Customer Service

My Experience

Very pleased

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jose was in constant contact with updates on the progress. They ended up getting done ahead of schedule