Caliber - Oceanside

4.9 (8,048reviews)
98%
4156 Avenida De La Plata,  Oceanside,  CA  92056
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In operation 29 years, 25 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (8,048)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, outstanding communication, and impressive timeliness. Repairs are frequently described as flawless, with vehicles returned looking brand new. Staff are widely commended for being friendly, professional, and knowledgeable. Regular text and phone updates throughout the repair process are highlighted as a standout feature, keeping customers informed and at ease. Many customers noted their vehicles were completed ahead of schedule, which was greatly appreciated. A few customers mentioned minor concerns around paint matching, incomplete repairs, or limited early-stage communication, reflecting areas customers themselves identified for improvement. Overall, the vast majority of customers express high satisfaction and willingness to recommend Caliber Collision to family and friends.
AI-Generated from reviews written in the last 12 months
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"... updated throughout the entire repair process, and my car looks absolutely flawless . I highly recommend Caliber Collison for all your auto body needs" Read more
"The team at Caliber Collison was amazing. They took every step of the way to help and also walk me through what was going on and what I can do going ..." Read more
"Wonderful service and personnel! The car was repaired so that it looks like it had never been damaged!! Caliber has become my go to place when repairs ..." Read more
"Amazing service. My repairs were perfect and finished ahead of schedule. They went above and beyond and cleaned out my car ..." Read more
"... wont go anywhere else. Their service is unmatched. My car always comes back perfect." Read more
"Very easy process, vehicle was done sooner than expected, communication was excellent!"
"Done way before anticipated!!!"
"It was ready 4 days earlier than initially quoted."
"Very thorough. Complete the repairs a couple days early which was great!"
"... the loop as to how my repair is doing as well as getting it done way earlier than I expected. The car looks brand new. I have had repairs done by them in the ..." Read more
"Caliber provided excellent customer service. I was kept in informed at all stages of the repair, and received regular updates on progress. The repair was done ..." Read more
"Everything was great! Really appreciated the high level of communication and the text message updates!"
"Thank you for the constant communication and updates on my car. I felt like my car was in great hands from ..." Read more
"... you so much for getting our car done so quickly. The communication was phenomenal, from booking the appointment to all the steps along the way. Even ..." Read more
"Communication was great I really appreciate caliber for taking care of my repairs"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Communication was great I really appreciate caliber for taking care of my repairs

My Experience

Everyone at Caliber Collision was wonderful! Andy took all my worries into consideration and made sure that I left feeling satisfied. The woman at the front with the kind personality and gorgeous hair was also very kind and understanding. My car was even done 2 days early! Thank you so much Caliber Collision, to everyone who helped me.

Likely to Recommend

After my rear ended accident, I was so angry and distrusting of everyone on the road. I wanted to find a repair shop that wouldn’t give me false promises or hope in fixing my car to the fullest capacity. Caliber Collision listened to my story, heard all my concerns, and made me feel safe again in my car. Thank you!

Repair Quality

Thank you so much to all the wonderful people at Caliber Collision, especially Andy who helped ensure my repairs were done smoothly and gave timely updates. I was so excited to get my car back! Knowing my car was in great hands after my accident really mattered to me.

Customer Service

Everyone was so kind, respectful, and timely! I even got my car back a day and a half earlier than expected!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My service adviser called me and was very persuasive as to me picking up my car as it was done. I left work early to do so. Upon my arrival to caliber , my vehicle was getting washed. My adviser assured me everything had been done and inspected. Upon starting up my vehicle a low washer fluid warning came up on my dash. I figured it may need to warm up to clear. That’s not the case. The next day when I opened my hatch there were pieces all over the place and the carpet and trunk lid were open. I had to figure out where all the pieces went to assemble it my self. The trunk cover was installed backwards so whoever did this is inexperienced with Lexus vehicles. Now another day later my wife notices that there is damage to the rear wheel well trim. Needless to say I am very disappointed with the work and performed and my service advisor who is currently on vacation.

Likely to Recommend

Repair Quality

Car was not completely assembled, collision warning is intermittent , parts still missing. Rental turned in on 7/31 but was terminated on 8/3.

Customer Service

Did appreciate the updates on parts, but very. Disappointed with the accuracy of repairs and completion of work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Rosi was very helpful & kept me informed about my vehicle. I really appreciate the great service you guys give here at Caliber.

My Experience

I can't say thank you enough for the amazing customer service & repair done to my car. This is my second time getting repairs with Caliber Collision & they will always be my go to auto repair shop. They are truly unmatched and have left my car like new every single time. Caliber Collision truly never misses!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The professionalism and constant updates were so great. Thank you for the patience and support shown throughout.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very easy process, vehicle was done sooner than expected, communication was excellent!

Customer Service

Everyone was very friendly, I was kept updated the entire time my vehicle was being repaired.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

"Had a great experience with Caliber Collision — they were very responsive throughout the process and provided excellent service from start to finish. Highly recommend!"

Customer Service

"Had a great experience with Caliber Collision — they were very responsive throughout the process and provided excellent service from start to finish. Highly recommend!"

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I remember Caliber Collision from way back when my parents had AAA insurance. Excellent service still stands to this day.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent communication and very courteous friendly staff

Customer Service

Everyone was excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was impressed by how nice the staff treated me and the fast return of my vehicle. The repairs were very professionally done.

My Experience

I haven’t driven it yet. It was just delivered a few hours ago. But it sure looks pretty thank you my husband is charging it up.

Likely to Recommend

Would absolutely recommend caliber to anyone family or friends.

Repair Quality

So pleased! The work was finished early. You deliver the car to us. So beautiful and clean inside and out.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely to recommend

Repair Quality

Super grateful, excellent service, super friendly,informative and patient.

Customer Service

May things very easy for me

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service as usual in addition, you always do such great bodywork. People in your office are so nice and helpful 10 out of 10 experience.

Likely to Recommend

I would only take my car to caliber for excellent work with a fair price and I wouldn’t hesitate to recommend your services to a friend or relative

Repair Quality

I can always count on caliber collision to do an excellent job both with communication and service

Customer Service

Always appreciate the excellent communication and feel very valued as a

Kept me Informed?

Yes

Ready on Time?

Yes

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