Caliber - Oconomowoc - West
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you. The frequent updates were amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks amazing! Was so surprised that the crew even cleaned the inside of my car. Even though it took awhile to get the car fixed, it was well worth it. The customer service was excellent. Thank you and God bless, John and Linda
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process, super friendly and knowledgeable staff. You guys are great! Thank you for the great service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was nervous as I’ve never been in a car accident but your staff was extremely helpful and walked me through the whole thing and I couldn’t be happier. Thank you!
My Experience - 5.0/5.0 -
Jordan and Ashley were amazing. We had a lot of problems between logistics, insurance, and the pandemic. However, my vehicle looks brand new and I was kept up to date every step along the way. Despite the problems, everything ran smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice people nice job daleblake thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Willie was amazing and made every step of my experience great. He’s a valued employee and deserves a big raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber Auto, West Wisconsin Avenue, Oconomowoc did an awesome job repairing our car! Thank You!
Customer Service - 5.0/5.0 -
Brooke and Ashley were great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
As stated earlier, I/we will DEFINITELY recommend you and your staff to anyone who needs auto body work done.
Repair Quality - 5.0/5.0 -
Keith, Willie, Brooke, and Brody were all outstanding to work with and did an amazing job. We were a little worried that there would be issues of not being able to fix our truck due to its age, but you and your guys did an amazing job. Thank you and we will definitely be recommending you to anyone we know that needs auto body work.
Customer Service - 5.0/5.0 -
Your communications were great throughout the process and Brooke was very pleasant to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will was a pleasure to work with! Thanks again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The people were very nice but the "ball was dropped" a couple times.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
Could have saved yourself a 10 rating if you had just been honest. I asked that I get my truck back while we were waiting on a part. Was told, no, it's policy to not allow that. A few weeks later, I'm called and offered just that! All the while I'm spending a FORTUNE on a rental car. When I asked that my deductible be waived for waiting a month and a half for my repair, I was waved off and sent on my way. I realize that getting parts is difficult but when I actually had to find one of the parts myself and tell you about it to get the vehicle back, not good. Especially when I told you weeks BEFORE the trucks was supposed to be done where to get the part. That was the capper. When told "your truck is done!" and then when I schedule to come pick, I'm told you're still waiting on one part.....kidding me.