Caliber - Ofallon IL
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They communicated every step of the way and answered every question I had. I will recommend them to everyone!
My Experience - 5.0/5.0 -
Let the os great and really appreciated the text messages with on going satus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very satisfied with the entire process, they helped get my vehicle to their shop and kept me informed throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Well, I’m not sure what element was left on (not the A/C, radio, or anything I left on b/c my wife and I both checked), but after I got home, had dinner, and decided to go to the gym, the car would not start. It started and ran great on my way home, but apparently the car battery was dead. And, of course, it was after you had closed and are not open on Saturday. Frustrating. I am hoping that I can jump it (our kids have charging cables) and start it and drive it to Honda in the AM.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision went above and beyond when doing body work on my car. I am very pleased with the final result. They completed the work on my car in a very timely fashion. I woul highly recommend Caliber Collision for any of your body work needs. The paint job on my repairs look as good as new!. Couldn't be more pleased with my repair job.
My Experience - 0.0/5.0 -
The X31 badge that was installed was installed in the wrong area of bed side.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship is exceptional
Customer Service - 5.0/5.0 -
Kept us informed on the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My SA Karen was incredible to work with. Kept me up to date through out the process. The GM was very knowledgeable and was always available to answer all my questions. Very satisfied with the quality of the work and the speed in which it was done. Highly recommend this shop.
Customer Service - 5.0/5.0 -
My SA karen was incredible to work with. Kept me up to date through out the process. The GM was very knowledgeable and was always available to answer all my questions. Very satisfied with the quality of the work and the speed in which it was done. Highly recommend this shop.
Returned Clean
My Experience - 5.0/5.0 -
I couldn’t be happier with the service I received, at your O'Fallon, Illinois shop . From start to finish, the entire process was professional, straightforward, and surprisingly stress-free. The staff was friendly, knowledgeable, and kept me informed throughout the repair, which I really appreciated. The workmanship was outstanding. My vehicle came back looking fantastic, and you would never know it had been damaged. Everything was completed with obvious care and pride in their work. It’s not often you find a business that combines excellent craftsmanship with genuinely great customer care, but this shop absolutely does. They exceeded my expectations in every way. I would recommend them without hesitation to anyone needing auto body repair.
Likely to Recommend - 5.0/5.0 -
I am so pleased with the quality and the customer care that I am fully confident to recommend Caliber O'Fallon, Illinois' shop to any and all.
Repair Quality - 5.0/5.0 -
I couldn’t be happier with the service I received from Caliber O'Fallon, Illinois' collision repair shop. From the moment I walked in, the staff was professional, friendly, and genuinely committed to making a stressful situation as easy as possible. Communication was excellent throughout the entire process. They kept me informed, answered every question clearly, and made sure I knew exactly what was happening with my vehicle. The quality of the repair work was outstanding. My car looks absolutely beautiful, and you would never know it had been damaged. What impressed me most was the attention to detail and the pride they clearly take in their work. Everything was handled efficiently and professionally, and my vehicle was returned to me looking clean, polished, and like new. It’s rare to find a business that combines exceptional workmanship with truly outstanding customer care and service, but this team does exactly that. I highly recommend them to anyone needing collision or auto body repair. They turned an unpleasant experience into an incredibly positive one, and I wouldn’t hesitate to trust them with my vehicle again. Five stars all the way!
Customer Service - 5.0/5.0 -
The customer care and service at Caliber O'Fallon, Illinois' shop was exceptional from start to finish. Everyone I interacted with was friendly, patient, knowledgeable, and genuinely seemed to care about making the process as easy and stress-free as possible. They communicated clearly, kept me updated, answered my questions without ever making me feel rushed, and treated me with kindness and respect throughout the entire experience. That level of personal attention makes such a difference when you’re already dealing with the frustration of a damaged vehicle. It’s refreshing to encounter a team that understands great customer care and service is about more than simply doing the job. It’s about how you treat people while you’re doing it. They absolutely exceeded my expectations, and I would recommend them without hesitation!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Good
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I knew I was in good hands
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks alot
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done a lot faster that anticipated and they even detailed it which was very nice. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was done earlier than expected and everything looks great. I was kept informed on the process and everything was super easy!