Caliber - Ofallon IL

4.8 (3,501reviews)
96%
1274 Central Park Drive,  O'fallon,  IL  62269

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (3,501)

My Experience

Best ever! Staff was extremely helpful and made me feel really good. My car looks beautiful again. Thanks so much for a wonderful experience.

Likely to Recommend

I would definitely recommend Calier Collision or take my car back if I had another accident!

Repair Quality

My car is so pretty again!

Customer Service

Bill was just terrific and handled all my needs perfectly.

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Returned Clean

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Seriously people don’t be a sucker.. don’t just take your vehicle to the first place your insurance company refers you to.

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Returned Clean

My Experience

My Experience

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Graded down slightly from a prior experience.

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My Experience

Staff was kind and didn’t mind answering my questions, no matter how neurotic I can get. They showed me the work they did on my car, which was amazing! While the car was getting the repairs they kept me up to date about what was going on! This is my 2nd time having service done on with these guys! They even cleaned the 1” of mud off of my floor mats and had them looking brand new again! Thanks so much!

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At this point I'm perplexed as to why your mechanics could not determine the problem. If after getting the diagnostic from the dealer and they determine that it was not possible for your team to figure it out I will stop by your shop and apologize.

Repair Quality

I am satisfied with Justin, he's nice, and I am satisfied with the body work (so far), but not the mechanical work because the car now vibrates when driven where it was not doing that before the accident. I took the car back to your shop but your mechanics are unable to figure out the problem. I now have to take the car to a dealer to pay out of pocket for a diagnostic. I do not feel safe driving the car especially with my family in the car.

Customer Service

Justin and staff are nice and professional.

Returned Clean

My Experience

I had a very positive experience with the staff, and my vehicle was returned days before the estimated time frame.

My Experience

To be honest I don’t know how you could do a better job to be honest you win above and behind on everything you did your people were courteous and your job is well done like to thank you from my wife and myself for a job well done

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My Experience

Awesome service!!! They even detailed the inside of my daughters car. Car looks like brand new.

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My Experience

Great service

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Returned Clean