Caliber - Ofallon IL
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer care was excellent! Received regular updates from Rachael on the status of my repair. Very pleased with the professionalism of all. Thank you!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your employees were polite and very helpful. I wasn’t sure how this process works because I have not had to turn my vehicle in for repairs like this before and your personnel made it easy and stress free. They were even able to set me up with a rental vehicle! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed and did an excellent job.
My Experience - 5.0/5.0 -
Actually, “completely satisfied” does not accurately describe my experience ... you EXCEEDED my expectations! Both in qualty of work And the turn-around time! Thank you to the entire Caliber Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After I received my vehicle back the hood wasnt closed probably there are two latches holding the hood down only one side was properly closed
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Hood wasnt properly closed
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate Rachael’s consistent updates. It was truly a pleasure that I didn’t have to wonder what was going on! Thank you VERY much!!!
My Experience - 5.0/5.0 -
I am very blessed to have Caryn and a Bill and all team to provide driver Rob to drop me home and pick me us and Bill had done an extraordinary job to help complete the job one week before on 1-21 estimated date on 1-27 . I am very satisfied for the way Bill worked filling me in the state of the process on top of Caryn and all the people she assigned for my case process. I can give Bill and Caryn and team a top 10+ Rate and will certainly recommend others to collision repair because of the experience I have experienced because each worker had made a huge difference in my life because of who they are: wanting to serve me with their whole heart ❤️ using their unique personal touch to carry me through the process! Blessings gratitude 🙏 to all caliber collisions team ! Well done ! Excellent job ! Exceedingly satisfied! Oanh Ngo , founder of Agapae life design center Life champion trainer
My Experience - 5.0/5.0 -
I wish the process of checking in could of gone faster. Apparently not all my info was in the computer? Perhaps, a day or 2 before someone can reach out the customer for the necessary info? Other than that, my car looks beautiful! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent services
My Experience - 5.0/5.0 -
Turned out great. I heard good things about caliber. They seem to be true. Nice work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job. Looks like new.
Customer Service - 5.0/5.0 -
Very nice job. Looks like new.
Returned Clean
My Experience - 5.0/5.0 -
Best Customer Service EVER!!! No exaggeration !!!!!! Best Autobody work !!!!!!!!! We had a project that Rachel kept us up to date throughout the process !!!!!! We never ever had to call and find out the status !!!!!! The job made our truck look brand spanking new !!!!!! It was a challenge all around and Caliber Delivered !!!!!!!!!!