Caliber - Ofallon Mo
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt and professional 👏
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber was great to work with start to finish. The work that was done was excellent, would highly recommend.
Customer Service - 5.0/5.0 -
Dave was great to work with, kept me well informed throughout the process. Office staff were very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were excited the car was able to be fixed before the estimated time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber collision is always great to work with. I wouldn't want to take my car anywhere else.
Returned Clean
Likely to Recommend - 3.0/5.0 -
See initial comments.
Repair Quality - 3.0/5.0 -
The finished repair is fine. My concerns or frustrations are as follows: 1. Initial estimated completion date was way off (July 10) 2. When we picked up the car, nobody walked us out to the vehicle and explained what all work was completed. 3. The car was returned filthy. A thin film of Dust everywhere, and I am confident it is in the seats and requires a good cleaning. Which means I now have work to do. What was good: 1) once repair work began, there was good communication. 2) the quality of work seems to be very strong and appreciated.
Customer Service - 3.0/5.0 -
The pickup process was very cold, non-personal. “Sign here. It is parked over there.”
My Experience - 5.0/5.0 -
Dave kept me informed on the work being done and on a completion timeline. The person working at the front desk was great
My Experience - 5.0/5.0 -
Im very happy with your work, was excited that it was done a day earlier than expected, and i really appreciated the text messages letting me know how it was going. Everyone was very nice. Very happy with the service from start to finish.
My Experience - 5.0/5.0 -
Great communication, speedy and quality workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, quality work, quick turnaround
Customer Service - 5.0/5.0 -
Lots of texts and phone calls to keep my apprised of work timetable and arrival of parts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would be very confident and comfortable with recommending caliber collision to a friend or relative
Repair Quality - 5.0/5.0 -
Excellent job and it was completed on time. Courteous employees and kept me updated during the repair.
Customer Service - 5.0/5.0 -
Dave was great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend the E. Terra location
Repair Quality - 5.0/5.0 -
I give this location a 10 (E Terra) I give 700 Corporate Ctr Dr in OFallon a 1 or a zero. I made first appointment at 700 Corp. Ctr. for 4:30 was running late due to work, got there around 4:45-5pm. I apologize for being late. She said It’s too late now we’re gonna have to reschedule. I said well you don’t close till 5:30 and I was renting a car from Enterprise Leasing and they said they could come as late as 5:30 to pick me up. She said well we can’t take you now because it’s too late for the guy to go over the car and give you an estimate and Enterprise won’t come this late to pick you up and take you to get the car. None of this made any sense like she just didn’t want to be bothered. There was no one there but her and another employee. I made another appointment at E. Terra other location everyone was really nice. I dropped the car, Enterprise picked me up, I didn’t have to wait so they could inspect my car, experience was 100% better. I picked up my car It was cleaned inside & outside. They did a great job. I would highly recommend. Thank You, Kindra
Customer Service - 5.0/5.0 -
At the E Terra location
Returned Clean
My Experience - 5.0/5.0 -
It looks like they did an excellent job.
Likely to Recommend - 5.0/5.0 -
For sure.
Repair Quality - 5.0/5.0 -
They did a wonderful job in a very quick time and my car looks like new. Very satisfied.
Customer Service - 5.0/5.0 -
Great service they kept me posted with each step that was going on in a very timely manner.