Caliber - Ogden - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Tyler was just such a delight to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond expectations. They were always helpful and kind. I would recommend them.
My Experience - 5.0/5.0 -
Lindsay did a great job explaining to us what repairs she did. And the receptionist (I'm sorry I didn't get her name) was incredibly kind and informative along with trusting and organized.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
With all the problems getting my part for the car. You all did a fantastic job. Thank you.
My Experience - 5.0/5.0 -
Everyone was great! Will definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great to work with updated me thru the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
I asked for an estimate on an unrelated repair, however never received one.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks good and clean thanks for keeping us updated on the progress of our car
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tyler and the team were phenomenal. Very happy with the quality of our repair and the service we were given
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me well informed durning the repairs. Very professional to work with finished my car before the highly recommended.
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Highly informed durning the process. My car was finished before the original completed
Customer Service - 5.0/5.0 -
No complaints
Likely to Recommend - 2.5/5.0 -
I had work done on a different car at a different Caliber shop in Ogden and had to return it because the paint match was very noticeably off.
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0 -
1. I was not satisfied with the amount of time it took to complete the repair. I received text telling me the date repair would be completed. The date was unacceptable so I called to confirm and I was told on several occasions to disregard that date because it was automatically generated and they could not change it and that the repair would be completed sooner. The date of completion kept changing. In any case, I was not satisfied with the communication from them. Ended up having to talk to the manager. 2. My left front fender/panel had a very small, minor crease/buckle which they said needed to be ordered/replaced ( my insurance was charged for a new fender) When the job was completed, I examined the fender a bit more closer when I got home and I have reason to believe that the said fender was not replaced with a new one but instead it appears to have been repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely not
Repair Quality - 0.5/5.0 -
Worst customer service I've ever had with Alan and Lindsay . Begging for a review before he even finished with damages. Worst repairs, damaged my vehicle and never fixed fully. Frustrating they got paid for horrible work and damages to vehicle. Had to take elsewhere to fix the mess they made. Would never recommend nor come back. No regional mangers never even checked in to see what happened. I'm making a formal complaint with insurance
Customer Service - 0.5/5.0 -
Absolutely unacceptable Needs reprimanding Alan and definitely Lindsey Disgraceful
My Experience - 5.0/5.0 -
Timely and Vehicle looks like the collision never happened. Lindsey was great to deal with and very professional many thx to all at caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision done excellent job on my vehicle Lindsay was great to deal with I would highly recommend them
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
EXCELLENT service from everyone we dealt with! Great workmanship!Would highly recommend to anyone needing work! Kudos to everyone and a big “thank you!”