Caliber - Ogden - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Get service
Repair Quality - 5.0/5.0 -
I appreciate so much the updates as the car was being repaired. Lindsay and Dillya were so helpful when I had questions. The one little thing that I found was promptly taken care of.
Customer Service - 5.0/5.0 -
Answered in above
Likely to Recommend - 0.5/5.0 -
No chance. Absolutely horrible experience
Repair Quality - 0.5/5.0 -
It went as bad as it could. We greatly regret taking it here. We discussed the situation in great detail with Tyler, he took pictures, walked the vehicle, and we explained everything about the multiple claims we had. My girlfriend told him and I quote "we don't want any surprises". We explained we didn't want any work done until we knew what was covered and what we would have to pay to get repaired. They said Lindsay would call us. We got a text saying the work started Monday after dropping it off. I called the next day first thing, Tuesday the 10th at 830 am and talked to Dillya. I explained to her that no work was supposed to be started and that is the last thing that was supposed to be done. They were to wait until they had all the claims in their system and we knew what was going to be covered. She said she understood and would have Lindsay call me. Tyler was fully aware of the additional claims and said they would get the other claims over and let us know. He took pictures of the car and marked all the damage. He was very aware of the additional claims. Lindsay never called and I get another text on Wednesday saying work was moving along fine. I called again and explained that we needed to know the cost and details of everything. We dropped off the car on Monday October 9th and Lindsay called me Friday October 13 to finally discuss the claims. I explain to her that the conversation we were having was supposed to take place before they ever started the vehicle and that we discussed and explained everything to Tyler and Dillya. She said, and i quote "that conversation never took place" both Dillya and Tyler said they didn't know anything. Completely lying. This car is very important to my girlfriend and getting things fixed was extremely important to her. We had multiple quotes from other shops willing to include everything we needed and discussed. Tyler told us Caliber charges 15,000 just to paint a car so we knew they would be much more expensive. So we made it VERY clear multiple times we needed to know everything before starting. I understand it was a different situation with multiple claims, but for Lindsay and their team to call us straight up liars and we never discussed the other claims and work was very upsetting.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great and they are friendly and I am satisfied
Likely to Recommend - 5.0/5.0 -
Recommend
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Friendly, good job on repairs and I would recommend them anytime.
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was done quicker than it was quoted.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The work was done to make the car look like it's brand new. I like the idea that they kept me informed of what was going on. And that the car they completed the car a lot sooner than they had originally predicted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed exactly as promised. I give them a 10.
My Experience - 5.0/5.0 -
Thank you for the outstanding repair on my vehicle, Thank you also for your professionalism and great customer service. The process was made with great ease due to the kindness of this staff.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Totally satisfied with the customer service and professionalism of this staff.
My Experience - 5.0/5.0 -
I am so happy to get my car back and it looks like brand new and they even cleaned the inside and made it look great. I am very very happy with the work.
Likely to Recommend - 5.0/5.0 -
Awesome company
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very friendly and explained everything to me, would definitely recommend them.
My Experience - 5.0/5.0 -
It was a great experience. I thank everyone involved in the process! Thanks a million
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly staff and I much appreciate the often updates
My Experience - 5.0/5.0 -
Thank you Caliber Collision for ensuring that my vehicle was fixed and safe to drive!
Likely to Recommend - 5.0/5.0 -
From the customer service staff to the technicians who completed the repairs, Caliber Collision in Ogden on Wall Street was top notch. I had a great experience, and the vehicle is in excellent shape. Highly recommended.
Repair Quality - 5.0/5.0 -
The vehicle looks fantastic. Looks like it even received a detail upon return. Would recommend this shop to anyone who needs body work done.
Customer Service - 5.0/5.0 -
The staff was very friendly, attentive and knowledgeable. They communicated the status of the vehicle frequently. Couldn’t ask for better service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Work was Done quickly, would definitely recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Awesome company and great staff
Repair Quality - 5.0/5.0 -
Caliber Collision and the staff was amazing. Answer all my concerns and questions.
Customer Service - 5.0/5.0 -
Amazing work. Done very well! Can't even tell it was ever there.