Caliber - Ogden
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed that you were able to get me in on a short notice. I appreciate the friendliness of the staff.The area involved looked like new.😊😊💜💜
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Timely repair, quality could have been better. They forgot to bolt down the battery and there were a few other pieces that weren’t put on correctly.
Customer Service - 5.0/5.0 -
Helpful, courteous staff.
Returned Clean
My Experience - 5.0/5.0 -
Happy with the service look forward to the follow up
My Experience - 5.0/5.0 -
Kept well informed which was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs were completed within the time estimate they gave me. They also kept me updated by text and phone throughout the process. The work is impeccable and comes with a lifetime guarantee; I couldn’t be happier with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was extremely disappointed with the customer service. I did like the text updates but it got really frustrating when it came to getting a good update. It took almost a month for my car to be repaired. The first week I got an update about how the parts had not arrived at the shop. The next update I got was that the parts were damaged. The next update was that they ordered the wrong parts and then another update about how the parts were damaged again. I understand things can be damaged in shipping but it sounded like there was more going on. My last and final update I got they told me that my car would be ready that day and later on in the day I got a phone call saying that the parts were damaged yet again. I do not think that was ok at all! I feel like there was a lot of miscommunication and confusion on what was going on with my car. I also was very displeased with the front desk person. When I called about a question on my car, she told me very rudely that they were working on it and hung up on me. The next day I called again for an update and she again was very rude about how I was requesting an update. When I went to pick up my car, my boyfriend and I stood in the lobby of the shop with the front desk person staring and laughing at her phone for at least five minutes before she realized that we were standing there. We even tried to get her attention but she ignored us. I will never again use this shop.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Bad customer service
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a amazing job was fast and I got notified almost every day I could of asked for any better customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautifully done, looks like new.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall I was super impressed with this company. People were pleasant, the repairs were done really well and I've had no problems with those things on my car since. It was clean inside when I got it back and I was just overall really satisfied and happy with it!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Yeah... not going to happen.
Repair Quality - 2.0/5.0 -
Communication was great. However, multiple items were found wrong when I started to review the vehicle. There was wax left all over my passenger mirror, there’s a giant scuff mark under my bumper, I can tell the head lamp that was replaced is not brand new, very poor quality of the paint job, my check engine light is on, they were supposed to buff the drivers head lamp and didn’t they were supposed to also fix the broken windshield sprayers and didn’t. Honestly I’m not happy.
Customer Service - 2.0/5.0 -
I’m not happy. I already submitted comments.
Returned Clean
My Experience - 5.0/5.0 -
You guys were great I will recommend it to everyone thanks for the free detailing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything was great I will recomend to everyone and thank you for the car detail