Caliber - Ontario OH
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smooth. They did a great job.
Customer Service - 5.0/5.0 -
You took care of all my needs very well
Likely to Recommend - 3.0/5.0
Repair Quality - 0.5/5.0 -
Put after market parts on my car that’s less than five years old. They do not fit properly.
Customer Service - 3.0/5.0 -
Not good at keeping you updated
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked like a million bucks when I picked it up, the repairs from the accident were perfect. Not only the repair job my car was washed and shiny, the inside looked like a perfec detailing job. Thank you so much for that it was a big surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a great experience the company, they did a great job repairing the damage on my car. Not only that it was cleaned inside and out was much appreciated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just want to say I appreciate everything your team did to work with us on keeping the price of the repairs in our budget. This is the first time I’ve been to Caliber for work but I have full intentions on being a life long customer. Thank you again for fixing the wife’s car!!
Likely to Recommend - 0.5/5.0 -
I understand not everything can go smoothly. The amount of clips screws and the bolt missing show they don’t care. These are the simplest things to install and double check. It took me 5 minutes to see they were missing. That on top of grill quality, the gap by the grill and the grill sensor next to the camera is not installed properly.
Repair Quality - 1.0/5.0 -
Parts quality: aftermarket grill looks like it’s been spray painted (orange peel), delivered with missing screws, bolts and clips. Grill has a gap on one side. The sensor in the grill is supposed to be stick out its not. The positive paint on bumper look fine.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Inspection and repairs were done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gary was fantastic at keeping us updated at how the repairs were going, and getting it done ahead of schedule.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
There are some things that I wish were done differently. I was called to ask about putting holes in my new bumper, but no one asked me about putting the sticky part of a mobile phone clip on my brand new windshield, (Which I can't use anyway because someone broke it so its just a big black spot on my windshield) Also my seat belt holder close to the door was broken. Also, when I would email the office Wendy got to the point of responding in all capital letters (this signifies annoyance and when dealing with a customer is unprofessional) So needless to say I was not satisfied with how some things were done.
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
More like 20 between the people and the work they do
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks incredible. I love the look. You are all aces. Thanks for doing such a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Couldn't be happier
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I had to rent a vehicle for a extra day because not done on time as promised
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much you had lots of patience and did awesome job staff was so respectful and understanding.