Caliber - Orange Park

4.9 (2,310reviews)
97%
910 Blanding Blvd,  Orange Park,  FL  32065
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In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,310)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive and transparent communication, including regular text updates and thorough explanations throughout the repair process. Timeliness was a standout strength, as numerous customers highlighted their vehicles were completed ahead of schedule. Front desk staff were frequently commended for their friendliness and professionalism. A small number of customers noted concerns such as unresolved mechanical issues, paint mismatches, and interior cleanliness, reflecting areas where customers felt the experience fell short of expectations.
AI-Generated from reviews written in the last 12 months
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"Caliber Collision, provides excellent service and workmanship. I was treated professionally and with courtesy. I completely satisfied with everything. ..." Read more
"The quality of the repair was excellent. The paint color matched my car exactly."
"... to the work done on my car. They had promised that it would look better than when it came in and that was absolutely true!" Read more
"... outside of my dealership new car but Im so glad I did. They were honest, efficient, kind and knowledgeable; 1010." Read more
"... Constant contact and updates during the process. Fixed as promptly as possible and job was done perfectly." Read more
"My vehicle was ready 5 days sooner than estimated!"
"They had my car ready 2 days earlier than promised."
"My vehicle was finished very quickly. I picked it up four days earlier than expected."
"... Beyond satisfied. Staff kept me informed all the way. Even got my car back 2 days earlier than expected. Very happy. Thank you do much." Read more
"Excellent repair work and, on top of that, ahead of schedule."
"Really great communication, set realistic and honest expectations, delivered faster than expected. Fantastic job."
"... following day. Submitted authorization electronically and provided frequent status updates via text. I appreciate technology and being able to know things were proceeding without ..." Read more
"Communication was excellent and very respectful. It was a great experience and the service advisor made the whole process seamless."
"... and front desk told us car would be ready on wed.. call when you say you will and save us a trip there" Read more
"... check engine light was on, I tried calling 6 times, they would only put me on hold for minutes at a time, never to back to the phone, they finally reset the check engine ..." Read more

My Experience

Idk what to say besides keep up the amazing work, perfect customer service

Likely to Recommend

They did very good work and I got my vehicle back a day earlier than what they said it would be done.

Repair Quality

My Hyundai Tucson, exactly how it was before you got messed up in an accident.

Customer Service

Taylor did a great job of checking me in and getting me on my way with my rental car. The check-in process was very simple.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Job was great car was as good as new and repair went quickly great customer service and clear communication

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Easy to schedule and work with. Taylor was awesome. Thanks

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Aaron was a pleasure to deal with. Made my repair painless. Awesome customer service.

Likely to Recommend

Repair Quality

100% happy awesome group at that facility

Customer Service

Professional and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

my vehicle was repaired smoothly, and I couldn’t be happier with the experience. I highly recommend Caliber!!!

Customer Service

I had a great experience working with my collision adjuster Angel Torres. He were professional, courteous, and made the entire repair process easy and stress-free. He kept me informed throughout the process, answered all of my questions, and made sure everything was handled efficiently. I truly appreciate the excellent communication, attention to detail, and commitment to outstanding customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice service Sir thank You 4 everything

Likely to Recommend

Repair Quality

Customer Service

Un buen trabajo todo bien escoji lo mejor

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hailey provided excellent customer service, was knowledgeable about the product and the process, and displayed genuine caring for the customer’s concerns.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so nice, and took care of my car, thank you to the caliber team!! My family greatly appreciates you guys.

Likely to Recommend

Excellent Service Thank you

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job and staff Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They are awsome. They even clean the inside of my car. I didn’t expect that but was incredibly grateful that they did!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone I saw and who helped me was very nice.you got my truck finished before schedule and it looks great!!! Thank you to the whole team.

My Experience

Likely to Recommend

Repair Quality

Very pleasant workers. Work was done correctly, and any questions I had were answered. I did have one question I forgot to ask, but it had nothing to do with the repair. I was going to ask you to remove the dealership sticker, but I forgot. Can you give me instructions on the proper way to remove the letters.

Customer Service

Answered already

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was fantastic. The repair was fantastic. Everything was timely and it was great to work with them.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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