Caliber - Orlando - Orange Blossom

4.7 (3,966reviews)
96%
2024 Wellfleet Ct.,  Orlando,  FL  32837
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In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (3,966)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work was frequently described as flawless, with excellent attention to detail and high craftsmanship. Communication was a standout strength, as customers appreciated receiving constant updates throughout the repair process via texts, calls, and emails, making stressful situations feel manageable. Timeliness was another highlight, with numerous customers noting their vehicles were completed ahead of the originally promised date. The staff was widely recognized for being professional, courteous, and genuinely caring. A few customers noted areas for improvement, including occasional repair quality issues such as paint defects, misaligned parts, or non-functioning components upon vehicle return, as well as isolated concerns about responsiveness and communication delays.
AI-Generated from reviews written in the last 12 months
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"... question to the moment my car was returned to me. Everyone was extremely courteous, knowledgeable, and genuinely helpful throughout the entire process. I had previously visited ..." Read more
"... in a very timely manner the service was great and the work was done to perfection. I would highly recommend them if you need any repairs ..." Read more
"The headlights were not working, and there were paint defects on the hood and the driver's door."
"My vehicle was actually ready earlier than promised, which was a wonderful surprise and very much appreciated."
"... service. Job was done right the first time, and was completed earlier than what was quoted." Read more
"... vehicle as a priority so I wasnt in the rental long! dropped it on a Tuesday and got it back on Thursday! They took care of the return of the rental car, ..." Read more
"It was actually ready before the actual date I was originally told, which I was extremely happy for"
"... appreciated all the updates and the expedited service, car was ready a week before the estimated date!" Read more
"I was kept informed throughout the entire process with timely updates, which made everything smooth and stress-free."
"From everything to the drop-off, communication, the repairs to the pick-up was amazing. All interactions with the staff were professional ..." Read more
"... to the time I picked it up everyone is amazing and communication is is also amazing to every step of the process smooth nd hassle free deserves more the a 10 thank ..." Read more
"Caliber Collision's team kept me informed about the status of the repair. The staff was professional as well as courteous. ..." Read more
"I kept being put on hold when I was urgently trying to cancel my repairs as Ive changed my mind. The lady I spoke ..." Read more

My Experience

The experience was amazing. The staff was welcoming and helpful. Communication from the first moment to the pick up was always on point.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I don’t really have an opinion but you guys did really well!!

My Experience

Personnel was very attentive and patient. My experience was very pleasant and stress free. A definitely 5 stars.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I really recommend Caliber Collision to repair your vehicle

Repair Quality

Since we arrived there and in the moment when we received our car back, was an amazing experience, the staff were very attentive and helpful to make sure everything went smoothly.

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Awesome Company, awesome people. Just great experience. Definitely recommend.

Repair Quality

They were very professional. Kept me up to date with my vehicle repairs. Got my vehicle back before time/date promised. Definitely recommend.

Customer Service

No complaints at all. Great company, great customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I still see the damage

My Experience

You guys were awesome. Very accommodating and always going above and beyond to make sure im happy. Im sorry that I cant remember her name, but your front desk attendant is an absolute gem. She's polite and knows what shes doing, also very intuitive. The car looks great, thanks again, hopefully i dont need to come back bit if I do itll be with you guys.

My Experience

The process to schedule the fixes needed for my vehicle was simple. The team at Caliber Collision was kind, helpful, and efficient with taking care of me and my vehicle.

Likely to Recommend

Repair Quality

It looks like an accident never happened! My car looks brand new.

Customer Service

They were kind, respectful, and attentive to my needs. They promptly repaired my vehicle and were communicative with me throughout the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Ustedes son unos profesionales

Repair Quality

Tremendo trabajo que do como nueva

Customer Service

Son muy amable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great and friendly customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yep! Defenetly my family will be at served.

Repair Quality

I am totally satisfy with the service of my vehicle, caring and service. Many blessing to you all. Thank you again!

Customer Service

Totally happy!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs done on my 2025 740i were great. No issues. Denise was great like always. She always communicates and answers all my questions promptly. I will continue to send my cars to Caliber Collision whenever they need work.

My Experience

Caliber kept me updated on the progress of my repair. Important to me.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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