Caliber - Orlando - Orange Blossom
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I'm very disappointed with the service rendered. My vehicle went in for simple body work. The bumper was replaced as well as the muffler caps and that looks good, but the car is running very bad now. Before going into your shop the car felt slightly shakey/wobbly because of a car accident. That was the reason it went to Caliber, but now after getting the car back from caliber it's extremely sluggish, it feels as if the brake is constantly engaged. The acceleration is sluggish, the steering wheel is now stiff, and more difficult to turn. Before giving Caliber the car I specifically asked the mechanics to check if the car needed an alignment or any other repairs because of the accident, the response was "No it's fine, it doesn't need an alignment". Well, after driving it I can easily see it's totally out of alignment. I don't understand why the technician didn't fix this. I don't know if he didn't really check what i asked, or accidentally damaged another part of my car while inspecting it. I want to be able to trust that this was not intentional. My nissan dealership inspected it and put down in writing that i need an alignment, this was all after the accident. After the accident my car was driving shakey/wobbly, but instead of telling me why that was happening caliber did something to my vehicle that makes it drive worse. I use my vehicle extensivley with a volunteer work i do, and i need to make sure it's safe for all of my passengers. I would like to settle this peacefully, with Geico paying Caliber for all the repairs, but i need Caliber's mechanics to be completely honest and thorough with repairing my vehicle. I don't mind waiting longer to have it fixed properly, that's fine, i want the mechanics to give my vehicle the proper time and attention it needs so it will be repaired, but i can't have my car damaged worse than when it entered your shop.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ravin consistently kept me informed of the requirements to repair my car. He explained what was needed, how long it would take, and options for rental car, et al. Top notch staff from the receptionist, Michelle, to my repair agent, Ravin. Caliber Collision is the ONLY place I would go for repairs. Thanks!
My Experience - 5.0/5.0 -
Thank you so much. My experience was amazing. Ravin Patel was friendly and his customer service was outstanding.
My Experience - 5.0/5.0 -
Fast service looks good as new
My Experience - 5.0/5.0 -
Excellent support received from Freddy.