Caliber - Overland
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Pleasant staff did fine work, my car was only a finder bender and they kept it for a week more like a non drive able car seems they could have given me more of a 2-3 day window to make the repair I could have dropped it off then otherwise fine job
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The customer service was exceptional! Very nice staff and follow up to completion. I will pass it on to others about your services!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told my truck was all repaired and ready to pickup. When I arrived at Caliber Collision one of the running boards was not installed. I was asked if wanted to just keep the old running board on and I said I want the new one put on.The manager said I would have to make an appointment for later installation. He should have installed lt then not having me wait another week. He even told me I could install it myself. I'm very disappointed the way I was treated.
Likely to Recommend - 3.0/5.0 -
Their work was very good but customer service is laking
Repair Quality - 3.5/5.0 -
I was told on August 5th my truck was ready to pickup. When I arrived only one of the new running boards was attached. They ask me if I wanted to just keep the other old running on. I said no I need the new running board installed. The manager said they didn't have time then to install it. He said you can put it on yourself. I told him I wanted his mechanic to install it. He said you'll have to make an appointment and come back next week. I am very disappointed with the service I have received. I did make the appointment for this coming week.
Customer Service - 3.5/5.0 -
Very disappointed
Likely to Recommend - 5.0/5.0 -
Jacob and crew did an awesome job! Would definitely recommend them!
Repair Quality - 5.0/5.0 -
The door color is perfectly matched
Customer Service - 5.0/5.0 -
Friendly and professional staff
Returned Clean
My Experience - 5.0/5.0 -
Car looks great and the folks at Caliber provided great customer service.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Passenger doors not functioning due to auto body waiting for repair to date
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
The car looks brand new, the service was pretty fast, they kept me informed, everyone was friendly and very professional
Likely to Recommend - 5.0/5.0 -
Everything was a great experience
Repair Quality - 5.0/5.0 -
Everything went smooth , people very friendly and professional the work was great
Customer Service - 5.0/5.0 -
They were very friendly, eager to offer assistance
Returned Clean
My Experience - 5.0/5.0 -
Work was done well in a timely manner & great communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They got the job done ahead of schedule. The work was done excellent. They kept me up to date on all the steps.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Although the people were very nice and updated me often they had the car for 2.5 weeks only to get it back bumper not aligned correctly on either side not aligned around the fog light on the side that was damaged in the accident however this is a whole new bumper . . . Also there's a shudder over 80 on the freeway was never there before the accident which means proper test were not completed now I have to take time off work which cost me money and short staffs my office to come back and have things corrected and also be without my vehicle for I have no clue how much longer very dissatisfied
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told on Fri my vehicle would be ready on Monday by 5:30pm. When I phoned them on Monday I was told they were still waiting on a bracket. Well I returned the car I was driving on Sunday, took off Monday to be available for pick-up. Didn't get vehicle till Tuesday evening (missed 2 days of work due to mis information.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Upset that I missed work because of due date was 2 days later than originally promised & they knew in time to inform me
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Veronica and Jake were both very helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would refer people to your company.
Repair Quality - 5.0/5.0 -
Very courteous and knowledgeable about the make of my car. Very good work done.
Customer Service - 5.0/5.0 -
Great job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
vary good to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! Jake and Veronica are a pleasure to do business with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both the work and the service were great!