Caliber - Overland

4.7 (525reviews)
94%
9425 Midland Blvd,  Overland,  MO  63114

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (525)

My Experience

Great job! Everything was done in a timely manner.

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Returned Clean

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My Experience

Planning on using your service if needed in the future

My Experience

The car looks as good as new. I appreciated the update texts.

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I'm sure they're probably good but as I said it was not complete and the car wasn't clean

Repair Quality

Customer Service

The repairs were not complete at that time and now over a week later they're still not complete so I can't rate you

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Repair Quality

Very good service!!

Customer Service

Very good service!! AAA+++

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My Experience

The status updates and courteous and helpful staff were wonderful to deal with. I will recommend this shop if asked

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Great service

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Great service

Customer Service

Great service

Returned Clean

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Repair Quality

It’s my opinion that the repair was done timely by Caliber with the situation that was under their control. Any delays experienced were outside of the control of the company. I appreciate the consistency of the management team informing me of any progress ,problems or concerns that may arose during repair. I would absolutely recommend this location to anyone needing repair services.

Customer Service

Very personable

My Experience

You all did a great job, and in a reasonable time. Thank you very much!

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My Experience

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My Experience

Excellent job well done.

My Experience

Caliber Collision- Overland. Mrs. Veronica and Jake were extremely kind and professional. They explained everything thoroughly from start to finish and answered all of my questions. Thank You!

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My Experience

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My Experience

The condition I received the car in was not the condition it was in prior to the accident. The driver's side sway bar is making a loud rattling that was not present before the accident I was in and should have been repaired while it was in your care. I'm now afraid to drive my car because of this issue and unsure of how to move forward.

Likely to Recommend

I will NEVER allow any friends or family to have work done by Caliber Collision.

Repair Quality

I picked up my car yesterday and I was not happy to find it had an issue/damage from the accident that was not repaired. My car is not even a year old and when I picked up the car, the manager, Jake, informed me that the sway bar on the driver's side was knocking/rattling. It was not doing that before the accident and was either damaged during the accident or while it was being towed. Jake suggested I take it to a mechanic, rather than fix it there, which seems incredibly sketchy. They also told me they did an alignment, but I can tell just from driving it that an alignment was not performed, as the vehicle is pulling to the left. I do not feel my car was made whole/right, as it was not restored to the condition it was in prior to the accident and I cannot, in good conscience, recommend Caliber Collision in Overland. I ended up taking my car to the dealership to have the suspension checked out and, I'm not even kidding, they told me the sway bar was loose due to negligence from the mechanic at Caliber.

Customer Service

I picked up my car yesterday and I was not happy to find it had an issue/damage from the accident that was not repaired. My car is not even a year old and when I picked up the car, the manager, Jake, informed me that the sway bar on the driver's side was knocking/rattling. It was not doing that before the accident and was either damaged during the accident or while it was being towed. Jake suggested I take it to a mechanic, rather than fix it there, which seemed incredibly sketchy. They also told me they did an alignment, but I can tell just from driving it that an alignment was not performed, as the vehicle is pulling to the left. I do not feel my car was made whole/right, as it was not restored to the condition it was in prior to the accident and I cannot, in good conscience, recommend Caliber Collision in Overland. I ended up taking my car to the dealership to have the suspension checked out and, I'm not even kidding, they told me the sway bar was loose due to negligence from the mechanic at Caliber.

My Experience

A beautiful well done job , couldn't detect none of the previous damage, although it took longer than I imagined.