Caliber - Overland

4.7 (524reviews)
94%
9425 Midland Blvd,  Overland,  MO  63114

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (524)

My Experience

The quality of service is unrivaled. A+

Likely to Recommend

Already have

Repair Quality

Quality was excellent

Customer Service

Great service, great work quality

Likely to Recommend

Yes, I recommend this shop

Repair Quality

It was good work for my car.

Customer Service

It was good service

Returned Clean

My Experience

All my interactions with the staff were great. They were always friendly and professional! In the unfortunate event I would need their services again, I would look here to come back for service

Likely to Recommend

Repair Quality

Customer Service

They did a great job and they were communicating throughout the entire process, so I never felt like I was wondering what was going on/what was the status

My Experience

Was time wise in returning my automobile thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great team at Caliber. Been here a few times and I appreciate the service and updates on the car. Worth the wait because I know I'll get friendly and excellent service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

very good work, great job

My Experience

Pretty good job

My Experience

Both times I have had to get repairs on my vehicle Caliber has been great. Would totally recommend them to anyone that is needing any type of work on their car. They seamlessly worked with my insurance and kept me up-to-date on the status of my vehicle was each step of the way. Thank you Caliber!

Likely to Recommend

Repair Quality

Great service and communication. This is the second time that I’ve had to get repairs through Calliber and both times have been great. Would recommend Calliber to anyone need repairs!

Customer Service

Same feelings from previous comment

Returned Clean

Likely to Recommend

I my self would go back for any kind of repairs on my vehicle

Repair Quality

Customer Service

I had gotten into a little fender bender on the driver side rear door and it was pretty banged up, but after picking it up when it was all done everything was lined up perfectly and couldn’t even tell it was all dented up. They did an amazing job.

My Experience

You guys did a great job thank you and it was fast

Likely to Recommend

Repair Quality

Did a very good job thanks so much

Customer Service

Very nice

Returned Clean

My Experience

I am completely satisfied with repair. The front desk associate & estimate associate were extremely professional and fully explained everything to me. I appreciated the helpfulness. The repair technician also fully explained the repair with realistic expectations of timeliness of completion. The repair was completed in just 2 days and it looks excellent. I am extremely satisfied with the service I received. I am thankful to all of them.

Likely to Recommend

I received the best quality service and repair. I appreciate it and will refer my family and friends.

Repair Quality

The repair is perfect and completed super quick.

Customer Service

The entire staff were professional and explained everything. I appreciate that.

Likely to Recommend

Repair Quality

So were any repairs made to my car? I can’t tell because visible damages are still there. Jake, I believe that’s his name, chose the “repairs” he wanted to make without seeking my input. He said he wanted to save my car from being totaled, but why was that not communicated? I even called a few times to inquire on the car but could not get much details, only that the estimate was just a start. His final excuse was that he had baby brain. Note: I did point out the visible damages in July from flying debris. Then I waited over two months for an actual appointment. My car was there for over a week and I can’t tell what was repaired. The only notable difference is in the gas mileage. The back wiper is still damaged as well. I specifically mentioned this to Veronica when I dropped off the car, and Jake said he would order one and contact me in a few days, but no calls yet. I chose this shop because of the high reviews online and waited patiently, but for what? The insurance payout seems to only benefit the shop, leaving me with more repairs.

Customer Service

Returned Clean

My Experience

We are so happy to have the car back to how we bought it. Nothing was more devasting that the day the first payment cleared the hail got it. Thank you so much for getting it back to great condition

Likely to Recommend

we already have referred you to a neighbor

Repair Quality

So far it looks amazing and having no issues. i can wait to actually use it this weekend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service! Very happy with the experience

Likely to Recommend

Repair Quality

Body work appears to be very good quality

Customer Service

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Very kind people

Returned Clean

My Experience

Everyone I dealt with at Caliber Collision was helpful, friendly and informative. The car was ready when promised. Exceptional service from start to finish.

Likely to Recommend

Service could not have been better.

Repair Quality

From start to finish you guys did a phenomenal job.

Customer Service

Courteous and explained everything in detail. Really appreciate that.

Returned Clean