Caliber - Oxnard Auto Center
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great communication from day one to the pick up day. The car door did have a lot of sand/grainy residue on it and on the window but it had been dusty and rainy on previous days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Subject: Follow-Up on Vehicle Repair Status and Paint Concerns Dear Caliber Service Team, I am writing to follow up regarding my Honda CRV, which I picked up on December 19. After a thorough inspection of the repairs performed, we noticed a squeaking sound coming from the driver’s side door. At that time, I was informed that the part needed for the repair would be ordered and delivered within a few days. Additionally, I was assured that my mother would receive status updates by phone since I have been out of the area. However, as of today, December 29, I had to contact Caliber myself for an update. I was informed that the part will not be delivered until the morning of January 5, 2026. I was also made aware of paint bubbling issues on the hood, for which the earliest appointment I could get is also January 5, 2026. I expected more proactive communication and timely service, especially concerning the paint issue, as I am concerned about the bubbles potentially worsening or leading to rust damage. I would appreciate any efforts to expedite the delivery of the parts and to schedule an earlier appointment for the paint repair. Thank you for your attention to this matter.
Customer Service - 2.5/5.0 -
Subject: Follow-Up on Vehicle Repair Status and Paint Concerns Dear Caliber Service Team, I am writing to follow up regarding my Honda CRV, which I picked up on December 19. After a thorough inspection of the repairs performed, we noticed a squeaking sound coming from the driver’s side door. At that time, I was informed that the part needed for the repair would be ordered and delivered within a few days. Additionally, I was assured that my mother would receive status updates by phone since I have been out of the area. However, as of today, December 29, I had to contact Caliber myself for an update. I was informed that the part will not be delivered until the morning of January 5, 2026. I was also made aware of paint bubbling issues on the hood, for which the earliest appointment I could get is also January 5, 2026. I expected more proactive communication and timely service, especially concerning the paint issue, as I am concerned about the bubbles potentially worsening or leading to rust damage. I would appreciate any efforts to expedite the delivery of the parts and to schedule an earlier appointment for the paint repair. Thank you for your attention to this matter.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice person..
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Si quedó bien estoy satisfecho
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nolan was incredibly helpful and communicative every step of the way. He was very proactive in making sure things were moving along. When he called Toyota they told him the parts that were needed were backordered until the end of the next month but Nolan was able to send someone to LA to get them so I wouldn’t have to wait so long! I really appreciated that and his regular phone calls updating me on the status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great experience! New Bumper looks amazing!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at the location was very friendly and willing to help. I am very satisfied with their service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AMAZING team members!
Customer Service - 5.0/5.0 -
Really appreciated the customer service, communication, and transparency from each of the team members. Nolan was super efficient, friendly, knowledgeable, and eased my concerns about the repair work being done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I RECEIVED EXCELLENT SERVICE!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job thank you.
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was nice and thoughtful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
Nolen informed me that he will ensure that my vehicle is clean following the repair but unfortunately it wasn’t clean . One more thing supposed to be it will be done on Friday December 12 but it didn’t. I was able to pickup my car the next day .😒
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. I really enjoyed how I was notified throughout the entire process of my car being fixed. Additionally, the friendly customer service. I really felt accommodated and cared for.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent! I felt included throughout each step, and the completion of my car’s repair was done in a timely matter!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
5 stars! This was the easiest most stressless body shop I have ever dealt with, starting with the receptionist who took care of me, Jazmin, she was very thorough and explained to me what was going to happen step by step, luckily she was also the person who answered my calls when I called for any updates and she either answered my questions or got me to the correct person 10 out of 10. Work was done sooner than the estimated quoted time and when I picked up my car it was in perfect condition. 100% recommend