Caliber - Oxnard Auto Center
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff was extremely helpful and accommodating and even advocated for me when the insurance was being uncooperative. Working with Calliber Collision was a great experience and I'd highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nathan Nunez was very good in finding the best way to keep the cost down in hopes my insurance rates won't be raised next year, Iwould highly recommend him .
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There was an awful lot of pain dust left in my car that we as not cleaned out upon completion of my repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Phone calls to service manager weren't returned on at least two occasions. Lengthy delay (longer than one week) when service manager was apparently waiting for me to submit a deposit, even though I had never been asked to submit a deposit. The fact that I was never ultimately asked to make a deposit makes me wonder if the explanation for the delay was just a way of saving face. I felt as though the entire responsibility was on me to push to get the repairs scheduled. The overall process, which only involved the replacement of a single part on my bumper, took over a month.
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I did not have a good experience with Caliber. When I first brought in my car for an estimate, I was told it would be a Monday through Friday job. When I got my car in on a Monday, within a day I was notified that it was going to take an extra several days, this while the final bill being significantly less than the estimate. This tells me that Caliber cannot efficiently plan it's work load, or that it gives bad estimates. Had I known the job was going to take over a week and a half, I just would have gone somewhere else. Then, when the estimated day came (I received multiple text messages saying the car would be ready on Jan 21st), I called at like 2pm just to ensure things would be ready, only to find that the car would not be completely ready, and that it was something that the staff knew about already. Yet, they never bothered to give me a courtesy call. Had I turned in my rental car and just shown up based on the text messages, I would have been really upset. Instead, when I called to verify the status, I was told that a couple parts were remaining and that the car would be ready by like 10am the next morning. When I showed up that day at 4:30pm, the car still wasn't ready, forcing my son and I to wait around, and then when we did get the car back, the interior panels hadn't been put back together properly and the seat belt was not operable, which I only discovered on a fluke. This was something I would not have been able to repair on my own, so this created another delay. The only reason I came to Caliber was that I was in the neighborhood getting service on the car and came by for a quick estimate, since the Toyota dealership recommended it, and I regret that I did, this was not a good experience. When I started writing this review I had it at a 3, but now as I recount all the things that should have gone more smoothly, I'm moving you down to a 2. The service I received in this case leaves me feeling that I almost certainly will take any body shop needs elsewhere in the future.
Customer Service - 0.5/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Christian, Kerri & team did a fabulous job and made a negative car body work into a positive experience.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much to fixed or repair my car I am really satisfied your work..
My Experience - 5.0/5.0 -
Excellent experience. You did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys were so nice--and my car looks great. Thank you so much.