Caliber - Palmdale - Downtown
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Takes too long for the repair, not efficient in time.
Likely to Recommend - 3.5/5.0 -
Take too long
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0 -
They are being bought out by the company who bought Rally Hyundai and they do not honor their warranty. I have an extended warranty and every repair has cost me money and I’m told it’s not under the warranty. Why pay for an extended warranty if you have to pay for any and all repairs.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They did not fix the front right side fender dent like they said they would and I need to make a new claim and they will keep my car again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, despite supply chain issues the team did a great job!
Customer Service - 5.0/5.0 -
Above and beyond. Excellent Service!
My Experience - 5.0/5.0 -
Very satisfied with caliber collision. They went out of their way to make my experience with fixing my car a very good one. I've heard horror stories of other companies but this was extremely easy and the group was very profession..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy great customer service always got my call on my updates
Customer Service - 5.0/5.0 -
Very easy customer service was great got my car back sooner than expected got all the updates
Likely to Recommend - 5.0/5.0 -
I’d 100% recommend this shop to anybody I know.
Repair Quality - 5.0/5.0 -
Really satisfied with the professional service I was provided. From the frequent updates, to the whole team going out of their way to make the whole process smooth. Can’t thank them enough for all of their help throughout this whole process.
Customer Service - 5.0/5.0 -
All very professional and very informative. From the front desk to my advisor.
My Experience - 5.0/5.0 -
Appreciate the updates and great customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No improvements
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always have had good results at this location.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very helpful and accommodating. Very efficient service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied within the time they were able to repair my vehicle. The follow up is on point. Special thanks to Brian!
My Experience - 5.0/5.0 -
Well organized , followed through with their words . Polite and friendly ! Competent Efficiency it’s hard to find any where ! Thank you Caliber Collision team
My Experience - 5.0/5.0 -
They did a great job thank you
My Experience - 5.0/5.0 -
I feel the repairs were done very well and I enjoyed the customer service very kind and friendly.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I like how this shop works with AAA auto insurance. Made it more reassuring to deal with Caliber
Repair Quality - 4.5/5.0 -
Please inspect vehicle to be aware of what parts need to be ordered. If another shop is doing the work maybe have them inspect the car to see what needs to be done, that way less appointments need to be made. Thank you
Customer Service - 5.0/5.0 -
Thank you for your time and patience