Caliber - Palo Alto
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
David and Victoria were great! Thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
David at Mountain View branch is awesome and very communicative throughout the process. Although there was a sensor calibration issue after the initial repair, he arranged to fix it within days. Appreciate the Caliber Collision crew!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Repair looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber handled the repair very professionally. Starting from estimate to the delivery as promised. very satisfied by their Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to thank Chris and his team for working on my Car. Chris was very communicative and worked in a fast pace. Thank you for removing all the Christmas light on the dash board plus fixing everything that made them go off!!! 😀
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
It depends on the repair. If sensor calibration is required I would take it to the body shop recommended by the dealer. Otherwise, Caliber did a great job
Repair Quality - 4.0/5.0 -
The bumper repair was very well done. The shop also recalibrated the proximity sensors, which worked. Unfortunately, other sensors (yaw sensor, distance to next car sensor) also needed to be recalibrated for some reason to enable stability control and cruise control. I took the car to a Lexus dealership to get this done and now the care is 100%. I gave a copy of the Lexus bill to the Caliber tech, who promised to send the bill to Mercury Insurance. In my mind, the job will be done after I receive a refund from Mercury Insurance or a reason why they will not refund. This has not yet happened, so the issue is still in play.
Customer Service - 4.0/5.0 -
The bumper repair was very well done. The shop also recalibrated the proximity sensors, which worked. Unfortunately, other sensors (yaw sensor, distance to next car sensor) also needed to be recalibrated for some reason to enable stability control and cruise control. I took the car to a Lexus dealership to get this done and now the care is 100%. I gave a copy of the Lexus bill to the Caliber tech, who promised to send the bill to Mercury Insurance. In my mind, the job will be done after I receive a refund from Mercury Insurance or a reason why they will not refund. This has not yet happened, so the issue is still in play.